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John Nugent & Sons reviews and reputation, side by side with SwiftPro

By SwiftPro Heating, Cooling & Plumbing · Read October 19, 2026

John Nugent & Sons' reputation online, read October 2026: 4.7 stars on Google from 1,940 reviews, 3.6 on Yelp from 212, and 4 complaints closed in the last three years at the BBB. On Yelp, where businesses aren't allowed to ask for reviews, SwiftPro holds 4.4 from 55. The name on John Nugent & Sons' vans is local. The owner is Sila Services, since December 2024. SwiftPro is owned and run in Chantilly and has never been sold.

A SwiftPro technician unloading a water heater from a pickup truck liftgate in Northern Virginia
Unloading a new water heater for an install

John Nugent & Sons' reputation online, in one place

John Nugent & Sons' public record. Google read October 5, 2026; Yelp read October 19, 2026, every Northern Virginia listing added together; BBB read October 2026.
WhereRatingReviewsWhat it shows
Google4.7 stars1,94091% five stars, 91 one star
Yelp3.6 stars212Tells businesses not to ask; filters asked-for reviews
Better Business BureauF4 complaintsNot accredited; 4 complaints closed in the last three years

John Nugent & Sons' public record. Google read October 5, 2026; Yelp read October 19, 2026, every Northern Virginia listing added together; BBB read October 2026.

Read together: John Nugent & Sons does well where it can ask for a review and well where it can't, too. It holds Virginia Class A contractor license 2705177239, held since 2020, for HVAC, plumbing, gas and electrical.

John Nugent & Sons vs SwiftPro, side by side

John Nugent & Sons and SwiftPro on the same checks. Google read October 5, 2026, Yelp read October 19, 2026 (every Northern Virginia listing added together), owner, BBB, plan and prices from each company's website and BBB listing.
John Nugent & SonsSwiftPro
Who owns itJohn Nugent & Sons">Sila Services (Goldman Sachs Alternatives), since December 20, 2024SwiftPro">Locally owned in Chantilly, never sold
What its website saysJohn Nugent & Sons">“services in Northern Virginia since 1975”SwiftPro">No founding-year pitch
Yelp (stars from reviews)John Nugent & Sons">3.6 from 212SwiftPro">4.4 from 55
Google (stars from reviews)John Nugent & Sons">4.7 from 1,940SwiftPro">5.0 from 884
BBB letter gradeJohn Nugent & Sons">FSwiftPro">A
Licensed forJohn Nugent & Sons">HVAC, plumbing, gas, electricalSwiftPro">HVAC, plumbing
Maintenance planJohn Nugent & Sons">HVAC maintenance plan (service contract), price not publishedSwiftPro">$199 a year, 4 visits
Prices on its websiteJohn Nugent & Sons">NoSwiftPro">Yes

John Nugent & Sons and SwiftPro on the same checks. Google read October 5, 2026, Yelp read October 19, 2026 (every Northern Virginia listing added together), owner, BBB, plan and prices from each company's website and BBB listing.

Google is close: both companies sit near the top of the scale there, and John Nugent & Sons has more Google reviews. Yelp is where they split. Google lets a business ask every customer for a review; Yelp tells businesses not to ask and filters out reviews it thinks were asked for. So the Yelp number is the closest thing to what people say when nobody prompted them.

Who owns John Nugent & Sons

John Nugent & Sons' website says: “services in Northern Virginia since 1975” The owner is Sila Services, since December 20, 2024, a group backed by Goldman Sachs Alternatives.

A founding year belongs to the name on the van. Who owns it decides where the money and the rules come from. SwiftPro is owned and run in Chantilly and has never been sold.

John Nugent & Sons on Yelp, before and since the sale

John Nugent & Sons' Northern Virginia Yelp reviews, split at the December 2024 sale (average stars from dated reviews).
Before the saleSince the sale
Average stars3.57 from 1733.82 from 39

John Nugent & Sons' Northern Virginia Yelp reviews, split at the December 2024 sale (average stars from dated reviews).

3.82 stars on the reviews written since the sale, against 3.57 before. SwiftPro holds 4.4.

John Nugent & Sons on Yelp, listing by listing

John Nugent & Sons' Yelp listings, read October 19, 2026.
ListingStarsReviews
john nugent and sons sterling3.6191
john nugent and sons mclean 23.621

John Nugent & Sons' Yelp listings, read October 19, 2026.

Read them yourself: search Yelp for John Nugent & Sons and sort by newest. Then do the same for SwiftPro, and read every SwiftPro review under five stars here, word for word.

Looking for an alternative to John Nugent & Sons?

SwiftPro holds 5.0 stars across 1,100+ reviews on Google, Angi, Yelp, the BBB and Facebook, every count dated on how we count. It's owned and run in Chantilly, with a second office in Ashburn and a plumbing and water heater shop on Lafayette Center Drive. One Virginia Class A license, 2705192276, covers HVAC, plumbing and gas, so the furnace, the water heater, the gas line and the drain are one company, one visit, one bill. Six counties: Fairfax, Loudoun, Prince William, Arlington, Fauquier and Stafford. The phone is answered day and night.

Speed is the thing customers bring up without being asked: 309 of our 813 five-star reviews mention a fast response, a quick visit, or a tech who showed up on time. One from this fall: Swiftpro came out the same day I called when my AC was out and had it fixed in less than an hour after arriving.

Comfort+ is $199 a year or $20 a month, printed where anyone can read it: four visits every year: a dryer vent cleaning, a water heater flush with a sewer camera inspection, a heating maintenance visit and a cooling maintenance visit. Plus 15% off any service.

Get SwiftPro out to the house

Locally owned in Chantilly. HVAC, plumbing and gas on one license. The phone is answered day and night.

Questions

Is John Nugent & Sons a good company?

By the record, yes: 4.7 stars on Google from 1,940 and 3.6 on Yelp from 212. It's owned by Sila Services (Goldman Sachs Alternatives), since December 2024.

What are John Nugent & Sons' reviews like?

On Google, 91% of John Nugent & Sons' 1,940 reviews are five stars and 91 are one star. On Yelp, where businesses can't ask, it averages 3.6 from 212 (read October 2026). The Yelp number is the one written by people nobody prompted.

Does John Nugent & Sons have BBB complaints?

Yes. The BBB lists 4 complaints closed in the last three years for John Nugent & Sons, read October 2026. Its BBB grade is F, and it's not accredited.

Is John Nugent & Sons licensed in Virginia?

Yes: Virginia Class A contractor license 2705177239, held since 2020, for HVAC, plumbing, gas and electrical, per the Virginia DPOR license lookup.

John Nugent & Sons vs SwiftPro: which is better rated?

On Yelp, where businesses can't ask for reviews, John Nugent & Sons holds 3.6 stars from 212 reviews and SwiftPro holds 4.4 from 55 (read October 19, 2026). On Google both are near the top of the scale: John Nugent & Sons 4.7 from 1,940, SwiftPro 5.0 from 884. Across Google, Angi, Yelp, the BBB and Facebook, SwiftPro holds 5.0 stars across 1,100+ reviews.

Who owns John Nugent & Sons?

John Nugent & Sons is owned by Sila Services (Goldman Sachs Alternatives), since December 2024. Its website says: “services in Northern Virginia since 1975” That date belongs to the name, not the owner.

What is John Nugent & Sons' Yelp rating?

3.6 stars from 212 reviews across its Northern Virginia Yelp listings, read October 19, 2026.

What is a good alternative to John Nugent & Sons in Northern Virginia?

SwiftPro Heating, Cooling & Plumbing, locally owned in Chantilly with an office in Ashburn: 5.0 stars across 1,100+ reviews, 4.4 on Yelp, HVAC, plumbing and gas on Virginia Class A license 2705192276, Comfort+ at $199 a year. Call (703) 997-9757 or book at https://goswiftpro.com/booking/.

Book SwiftPro, owned and run in Chantilly

Heating, cooling, plumbing, air duct cleaning and dryer vent cleaning across Northern Virginia. Virginia Class A contractor license 2705192276, on every van.

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Keep reading

Sources

  1. Yelp, each company's Northern Virginia listings, read October 19, 2026
  2. Google Business Profiles, read October 5, 2026
  3. Each company's website and Better Business Bureau listing, read October 2026
  4. Yelp, on why businesses shouldn't ask for reviews
  5. Goldman Sachs Asset Management, on Sila Services, November 12, 2024

Read October 19, 2026. Published by SwiftPro Heating, Cooling & Plumbing, which competes with the companies named here. Spot something wrong, or has something changed? Email info@goswiftpro.com and we'll fix it.

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