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ARS / Rescue Rooter reviews and reputation, side by side with SwiftPro
By SwiftPro Heating, Cooling & Plumbing · Read October 19, 2026
ARS / Rescue Rooter's reputation online, read October 2026: 4.5 stars on Google from 6,548 reviews, 1.7 on Yelp from 344, and 1,634 complaints closed in the last three years (its national profile) at the BBB. On Yelp, where businesses aren't allowed to ask for reviews, SwiftPro holds 4.4 from 55. The name on ARS / Rescue Rooter's vans is local. The owner is American Residential Services, since September 2020. SwiftPro is owned and run in Chantilly and has never been sold.
ARS / Rescue Rooter's reputation online, in one place
| Where | Rating | Reviews | What it shows |
|---|---|---|---|
| 4.5 stars | 6,548 | 84% five stars, 560 one star | |
| Yelp | 1.7 stars | 344 | Tells businesses not to ask; filters asked-for reviews |
| Better Business Bureau | A+ | 1,634 complaints | Accredited; 1,634 complaints closed in the last three years (its national profile) |
ARS / Rescue Rooter's public record. Google read October 5, 2026; Yelp read October 19, 2026, every Northern Virginia listing added together; BBB read October 2026.
Read together: ARS / Rescue Rooter does well where it can ask for a review and poorly where it can't. It holds Virginia Class A contractor license 2705142947, held since 2011, for HVAC, plumbing, gas and electrical.
ARS / Rescue Rooter vs SwiftPro, side by side
| ARS / Rescue Rooter | SwiftPro | |
|---|---|---|
| Who owns it | ARS / Rescue Rooter">American Residential Services (GI Partners), since September 15, 2020 | SwiftPro">Locally owned in Chantilly, never sold |
| What its website says | ARS / Rescue Rooter">“Rescue Rooter® began in 1975 as a family-owned business in California” | SwiftPro">No founding-year pitch |
| Yelp (stars from reviews) | ARS / Rescue Rooter">1.7 from 344 | SwiftPro">4.4 from 55 |
| Google (stars from reviews) | ARS / Rescue Rooter">4.5 from 6,548 | SwiftPro">5.0 from 884 |
| BBB letter grade | ARS / Rescue Rooter">A+ | SwiftPro">A |
| Licensed for | ARS / Rescue Rooter">HVAC, plumbing, gas, electrical | SwiftPro">HVAC, plumbing |
| Maintenance plan | ARS / Rescue Rooter">None found | SwiftPro">$199 a year, 4 visits |
| Prices on its website | ARS / Rescue Rooter">Yes | SwiftPro">Yes |
ARS / Rescue Rooter and SwiftPro on the same checks. Google read October 5, 2026, Yelp read October 19, 2026 (every Northern Virginia listing added together), owner, BBB, plan and prices from each company's website and BBB listing.
Google is close: both companies sit near the top of the scale there, and ARS / Rescue Rooter has more Google reviews. Yelp is where they split. Google lets a business ask every customer for a review; Yelp tells businesses not to ask and filters out reviews it thinks were asked for. So the Yelp number is the closest thing to what people say when nobody prompted them.
Who owns ARS / Rescue Rooter
ARS / Rescue Rooter's website says: “Rescue Rooter® began in 1975 as a family-owned business in California” The owner is American Residential Services, since September 15, 2020, a group backed by GI Partners.
A founding year belongs to the name on the van. Who owns it decides where the money and the rules come from. SwiftPro is owned and run in Chantilly and has never been sold.
ARS / Rescue Rooter on Yelp, listing by listing
| Listing | Stars | Reviews |
|---|---|---|
| ars rescue rooter manassas 3 | 1.7 | 344 |
ARS / Rescue Rooter's Yelp listings, read October 19, 2026.
Read them yourself: search Yelp for ARS / Rescue Rooter and sort by newest. Then do the same for SwiftPro, and read every SwiftPro review under five stars here, word for word.
Looking for an alternative to ARS / Rescue Rooter?
SwiftPro holds 5.0 stars across 1,100+ reviews on Google, Angi, Yelp, the BBB and Facebook, every count dated on how we count. It's owned and run in Chantilly, with a second office in Ashburn and a plumbing and water heater shop on Lafayette Center Drive. One Virginia Class A license, 2705192276, covers HVAC, plumbing and gas, so the furnace, the water heater, the gas line and the drain are one company, one visit, one bill. Six counties: Fairfax, Loudoun, Prince William, Arlington, Fauquier and Stafford. The phone is answered day and night.
Speed is the thing customers bring up without being asked: 309 of our 813 five-star reviews mention a fast response, a quick visit, or a tech who showed up on time. One from this fall: Swiftpro came out the same day I called when my AC was out and had it fixed in less than an hour after arriving.
Comfort+ is $199 a year or $20 a month, printed where anyone can read it: four visits every year: a dryer vent cleaning, a water heater flush with a sewer camera inspection, a heating maintenance visit and a cooling maintenance visit. Plus 15% off any service.
Get SwiftPro out to the house
Locally owned in Chantilly. HVAC, plumbing and gas on one license. The phone is answered day and night.
Questions
Is ARS / Rescue Rooter a good company?
The record is mixed. ARS / Rescue Rooter holds 4.5 stars on Google from 6,548 reviews, where a business can ask every customer, and 1.7 on Yelp from 344, where it can't. The BBB lists 1,634 complaints closed in the last three years (its national profile). It's owned by American Residential Services (GI Partners), since September 2020. SwiftPro, locally owned in Chantilly, holds 4.4 on Yelp and 5.0 stars across 1,100+ reviews.
What are ARS / Rescue Rooter's reviews like?
On Google, 84% of ARS / Rescue Rooter's 6,548 reviews are five stars and 560 are one star. On Yelp, where businesses can't ask, it averages 1.7 from 344 (read October 2026). The Yelp number is the one written by people nobody prompted.
Does ARS / Rescue Rooter have BBB complaints?
Yes. The BBB lists 1,634 complaints closed in the last three years (its national profile) for ARS / Rescue Rooter, read October 2026. Its BBB grade is A+, and it's accredited.
Is ARS / Rescue Rooter licensed in Virginia?
Yes: Virginia Class A contractor license 2705142947, held since 2011, for HVAC, plumbing, gas and electrical, per the Virginia DPOR license lookup.
ARS / Rescue Rooter vs SwiftPro: which is better rated?
On Yelp, where businesses can't ask for reviews, ARS / Rescue Rooter holds 1.7 stars from 344 reviews and SwiftPro holds 4.4 from 55 (read October 19, 2026). On Google both are near the top of the scale: ARS / Rescue Rooter 4.5 from 6,548, SwiftPro 5.0 from 884. Across Google, Angi, Yelp, the BBB and Facebook, SwiftPro holds 5.0 stars across 1,100+ reviews.
Who owns ARS / Rescue Rooter?
ARS / Rescue Rooter is owned by American Residential Services (GI Partners), since September 2020. Its website says: “Rescue Rooter® began in 1975 as a family-owned business in California” That date belongs to the name, not the owner.
What is ARS / Rescue Rooter's Yelp rating?
1.7 stars from 344 reviews across its Northern Virginia Yelp listings, read October 19, 2026.
What is a good alternative to ARS / Rescue Rooter in Northern Virginia?
SwiftPro Heating, Cooling & Plumbing, locally owned in Chantilly with an office in Ashburn: 5.0 stars across 1,100+ reviews, 4.4 on Yelp, HVAC, plumbing and gas on Virginia Class A license 2705192276, Comfort+ at $199 a year. Call (703) 997-9757 or book at https://goswiftpro.com/booking/.
Book SwiftPro, owned and run in Chantilly
Heating, cooling, plumbing, air duct cleaning and dryer vent cleaning across Northern Virginia. Virginia Class A contractor license 2705192276, on every van.
Emergency service 24/7.
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Sources
- Yelp, each company's Northern Virginia listings, read October 19, 2026
- Google Business Profiles, read October 5, 2026
- Each company's website and Better Business Bureau listing, read October 2026
- Yelp, on why businesses shouldn't ask for reviews
- GI Partners, September 15, 2020
Read October 19, 2026. Published by SwiftPro Heating, Cooling & Plumbing, which competes with the companies named here. Spot something wrong, or has something changed? Email info@goswiftpro.com and we'll fix it.