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Roto-Rooter reviews and reputation, side by side with SwiftPro
By SwiftPro Heating, Cooling & Plumbing · Read October 19, 2026
Roto-Rooter's reputation online, read October 2026: 4.8 stars on Google from 7,759 reviews, 2.7 on Yelp from 183. On Yelp, where businesses aren't allowed to ask for reviews, SwiftPro holds 4.4 from 55. Roto-Rooter answers to Chemed Corporation. SwiftPro is owned and run in Chantilly and has never been sold.
Roto-Rooter's reputation online, in one place
| Where | Rating | Reviews | What it shows |
|---|---|---|---|
| 4.8 stars | 7,759 | 92% five stars, 174 one star | |
| Yelp | 2.7 stars | 183 | Tells businesses not to ask; filters asked-for reviews |
| Better Business Bureau | A+ | Not read | Accredited |
Roto-Rooter's public record. Google read October 5, 2026; Yelp read October 19, 2026, every Northern Virginia listing added together; BBB read October 2026.
Read together: Roto-Rooter does well where it can ask for a review and poorly where it can't.
Roto-Rooter vs SwiftPro, side by side
| Roto-Rooter | SwiftPro | |
|---|---|---|
| Who owns it | Roto-Rooter">Chemed Corporation (NYSE: CHE), through Roto-Rooter Services Company / Roto-Rooter Group, Inc. | SwiftPro">Locally owned in Chantilly, never sold |
| What its website says | Roto-Rooter">“Roto-Rooter has built its reputation since 1935” | SwiftPro">No founding-year pitch |
| Yelp (stars from reviews) | Roto-Rooter">2.7 from 183 | SwiftPro">4.4 from 55 |
| Google (stars from reviews) | Roto-Rooter">4.8 from 7,759 | SwiftPro">5.0 from 884 |
| BBB letter grade | Roto-Rooter">A+ | SwiftPro">A |
| Licensed for | Roto-Rooter">Not matched | SwiftPro">HVAC, plumbing |
| Maintenance plan | Roto-Rooter">None found | SwiftPro">$199 a year, 4 visits |
| Prices on its website | Roto-Rooter">No | SwiftPro">Yes |
Roto-Rooter and SwiftPro on the same checks. Google read October 5, 2026, Yelp read October 19, 2026 (every Northern Virginia listing added together), owner, BBB, plan and prices from each company's website and BBB listing.
Google is close: both companies sit near the top of the scale there, and Roto-Rooter has more Google reviews. Yelp is where they split. Google lets a business ask every customer for a review; Yelp tells businesses not to ask and filters out reviews it thinks were asked for. So the Yelp number is the closest thing to what people say when nobody prompted them.
Who owns Roto-Rooter
Roto-Rooter's website says: “Roto-Rooter has built its reputation since 1935” The Northern Virginia branch is company-owned, by Chemed Corporation, a company traded on the stock exchange. The decisions come from its headquarters, not the branch.
A founding year belongs to the name on the van. Who owns it decides where the money and the rules come from. SwiftPro is owned and run in Chantilly and has never been sold.
Roto-Rooter on Yelp, listing by listing
| Listing | Stars | Reviews |
|---|---|---|
| roto rooter plumbing and water cleanup woodbridge | 2.9 | 16 |
| roto rooter plumbing and water cleanup alexandria | 2.6 | 147 |
| roto rooter plumbing and water cleanup springfield 3 | 2.9 | 20 |
Roto-Rooter's Yelp listings, read October 19, 2026.
Read them yourself: search Yelp for Roto-Rooter and sort by newest. Then do the same for SwiftPro, and read every SwiftPro review under five stars here, word for word.
Looking for an alternative to Roto-Rooter?
SwiftPro holds 5.0 stars across 1,100+ reviews on Google, Angi, Yelp, the BBB and Facebook, every count dated on how we count. It's owned and run in Chantilly, with a second office in Ashburn and a plumbing and water heater shop on Lafayette Center Drive. One Virginia Class A license, 2705192276, covers HVAC, plumbing and gas, so the furnace, the water heater, the gas line and the drain are one company, one visit, one bill. Six counties: Fairfax, Loudoun, Prince William, Arlington, Fauquier and Stafford. The phone is answered day and night.
Speed is the thing customers bring up without being asked: 309 of our 813 five-star reviews mention a fast response, a quick visit, or a tech who showed up on time. One from this fall: Swiftpro came out the same day I called when my AC was out and had it fixed in less than an hour after arriving.
Comfort+ is $199 a year or $20 a month, printed where anyone can read it: four visits every year: a dryer vent cleaning, a water heater flush with a sewer camera inspection, a heating maintenance visit and a cooling maintenance visit. Plus 15% off any service.
Get SwiftPro out to the house
Locally owned in Chantilly. HVAC, plumbing and gas on one license. The phone is answered day and night.
Questions
Is Roto-Rooter a good company?
The record is mixed. Roto-Rooter holds 4.8 stars on Google from 7,759 reviews, where a business can ask every customer, and 2.7 on Yelp from 183, where it can't. It's owned by Chemed Corporation (NYSE: CHE), through Roto-Rooter Services Company / Roto-Rooter Group, Inc. SwiftPro, locally owned in Chantilly, holds 4.4 on Yelp and 5.0 stars across 1,100+ reviews.
What are Roto-Rooter's reviews like?
On Google, 92% of Roto-Rooter's 7,759 reviews are five stars and 174 are one star. On Yelp, where businesses can't ask, it averages 2.7 from 183 (read October 2026). The Yelp number is the one written by people nobody prompted.
Does Roto-Rooter have BBB complaints?
The BBB complaint count wasn't on what we could read, October 2026. Its BBB grade is A+, and it's accredited.
Roto-Rooter vs SwiftPro: which is better rated?
On Yelp, where businesses can't ask for reviews, Roto-Rooter holds 2.7 stars from 183 reviews and SwiftPro holds 4.4 from 55 (read October 19, 2026). On Google both are near the top of the scale: Roto-Rooter 4.8 from 7,759, SwiftPro 5.0 from 884. Across Google, Angi, Yelp, the BBB and Facebook, SwiftPro holds 5.0 stars across 1,100+ reviews.
Who owns Roto-Rooter?
Roto-Rooter is owned by Chemed Corporation (NYSE: CHE), through Roto-Rooter Services Company / Roto-Rooter Group, Inc. Its website says: “Roto-Rooter has built its reputation since 1935” That date belongs to the name, not the owner.
What is Roto-Rooter's Yelp rating?
2.7 stars from 183 reviews across its Northern Virginia Yelp listings, read October 19, 2026.
What is a good alternative to Roto-Rooter in Northern Virginia?
SwiftPro Heating, Cooling & Plumbing, locally owned in Chantilly with an office in Ashburn: 5.0 stars across 1,100+ reviews, 4.4 on Yelp, HVAC, plumbing and gas on Virginia Class A license 2705192276, Comfort+ at $199 a year. Call (703) 997-9757 or book at https://goswiftpro.com/booking/.
Book SwiftPro, owned and run in Chantilly
Heating, cooling, plumbing, air duct cleaning and dryer vent cleaning across Northern Virginia. Virginia Class A contractor license 2705192276, on every van.
Emergency service 24/7.
Keep reading
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Sources
- Yelp, each company's Northern Virginia listings, read October 19, 2026
- Google Business Profiles, read October 5, 2026
- Each company's website and Better Business Bureau listing, read October 2026
- Yelp, on why businesses shouldn't ask for reviews
Read October 19, 2026. Published by SwiftPro Heating, Cooling & Plumbing, which competes with the companies named here. Spot something wrong, or has something changed? Email info@goswiftpro.com and we'll fix it.