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Snell Home Services reviews and reputation, side by side with SwiftPro
By SwiftPro Heating, Cooling & Plumbing · Read October 19, 2026
Snell Home Services' reputation online, read October 2026: 4.8 stars on Google from 5,884 reviews, 3.1 on Yelp from 255, and 9 complaints closed in the last three years at the BBB. On Yelp, where businesses aren't allowed to ask for reviews, SwiftPro holds 4.4 from 55. The name on Snell Home Services' vans is local. The owner is Strikepoint Group Holdings, since November 2019. SwiftPro is owned and run in Chantilly and has never been sold.
Snell Home Services' reputation online, in one place
| Where | Rating | Reviews | What it shows |
|---|---|---|---|
| 4.8 stars | 5,884 | 94% five stars, 177 one star | |
| Yelp | 3.1 stars | 255 | Tells businesses not to ask; filters asked-for reviews |
| Better Business Bureau | A | 9 complaints | Accredited; 9 complaints closed in the last three years |
Snell Home Services' public record. Google read October 5, 2026; Yelp read October 19, 2026, every Northern Virginia listing added together; BBB read October 2026.
Read together: Snell Home Services does well where it can ask for a review and well where it can't, too. It holds Virginia Class A contractor license 2705177450, held since 2020, for HVAC, plumbing, gas and electrical.
Snell Home Services vs SwiftPro, side by side
| Snell Home Services | SwiftPro | |
|---|---|---|
| Who owns it | Snell Home Services">Strikepoint Group Holdings (New Mountain Capital), since November 13, 2019; first sold to an investor January 2019 | SwiftPro">Locally owned in Chantilly, never sold |
| What its website says | Snell Home Services">“Serving Northern Virginia since 1972” | SwiftPro">No founding-year pitch |
| Yelp (stars from reviews) | Snell Home Services">3.1 from 255 | SwiftPro">4.4 from 55 |
| Google (stars from reviews) | Snell Home Services">4.8 from 5,884 | SwiftPro">5.0 from 884 |
| BBB letter grade | Snell Home Services">A | SwiftPro">A |
| Licensed for | Snell Home Services">HVAC, plumbing, gas, electrical | SwiftPro">HVAC, plumbing |
| Maintenance plan | Snell Home Services">Comfort360 Membership, price not published | SwiftPro">$199 a year, 4 visits |
| Prices on its website | Snell Home Services">Yes | SwiftPro">Yes |
Snell Home Services and SwiftPro on the same checks. Google read October 5, 2026, Yelp read October 19, 2026 (every Northern Virginia listing added together), owner, BBB, plan and prices from each company's website and BBB listing.
Google is close: both companies sit near the top of the scale there, and Snell Home Services has more Google reviews. Yelp is where they split. Google lets a business ask every customer for a review; Yelp tells businesses not to ask and filters out reviews it thinks were asked for. So the Yelp number is the closest thing to what people say when nobody prompted them.
Who owns Snell Home Services
Snell Home Services' website says: “Serving Northern Virginia since 1972” The owner is Strikepoint Group Holdings, since November 13, 2019, a group backed by New Mountain Capital. It was first sold to an investor in January 2019.
A founding year belongs to the name on the van. Who owns it decides where the money and the rules come from. SwiftPro is owned and run in Chantilly and has never been sold.
Snell Home Services on Yelp, before and since the sale
| Before the sale | Since the sale | |
|---|---|---|
| Average stars | 3.64 from 112 | 2.72 from 143 |
Snell Home Services' Northern Virginia Yelp reviews, split at the November 2019 sale (average stars from dated reviews).
2.72 stars on the reviews written since the sale, against 3.64 before. SwiftPro holds 4.4.
Snell Home Services on Yelp, listing by listing
| Listing | Stars | Reviews |
|---|---|---|
| snell home services sterling | 3.1 | 255 |
Snell Home Services' Yelp listings, read October 19, 2026.
Read them yourself: search Yelp for Snell Home Services and sort by newest. Then do the same for SwiftPro, and read every SwiftPro review under five stars here, word for word.
Looking for an alternative to Snell Home Services?
SwiftPro holds 5.0 stars across 1,100+ reviews on Google, Angi, Yelp, the BBB and Facebook, every count dated on how we count. It's owned and run in Chantilly, with a second office in Ashburn and a plumbing and water heater shop on Lafayette Center Drive. One Virginia Class A license, 2705192276, covers HVAC, plumbing and gas, so the furnace, the water heater, the gas line and the drain are one company, one visit, one bill. Six counties: Fairfax, Loudoun, Prince William, Arlington, Fauquier and Stafford. The phone is answered day and night.
Speed is the thing customers bring up without being asked: 309 of our 813 five-star reviews mention a fast response, a quick visit, or a tech who showed up on time. One from this fall: Swiftpro came out the same day I called when my AC was out and had it fixed in less than an hour after arriving.
Comfort+ is $199 a year or $20 a month, printed where anyone can read it: four visits every year: a dryer vent cleaning, a water heater flush with a sewer camera inspection, a heating maintenance visit and a cooling maintenance visit. Plus 15% off any service.
Get SwiftPro out to the house
Locally owned in Chantilly. HVAC, plumbing and gas on one license. The phone is answered day and night.
Questions
Is Snell Home Services a good company?
By the record, yes: 4.8 stars on Google from 5,884 and 3.1 on Yelp from 255. It's owned by Strikepoint Group Holdings (New Mountain Capital), since November 2019.
What are Snell Home Services' reviews like?
On Google, 94% of Snell Home Services' 5,884 reviews are five stars and 177 are one star. On Yelp, where businesses can't ask, it averages 3.1 from 255 (read October 2026). The Yelp number is the one written by people nobody prompted.
Does Snell Home Services have BBB complaints?
Yes. The BBB lists 9 complaints closed in the last three years for Snell Home Services, read October 2026. Its BBB grade is A, and it's accredited.
Is Snell Home Services licensed in Virginia?
Yes: Virginia Class A contractor license 2705177450, held since 2020, for HVAC, plumbing, gas and electrical, per the Virginia DPOR license lookup.
Snell Home Services vs SwiftPro: which is better rated?
On Yelp, where businesses can't ask for reviews, Snell Home Services holds 3.1 stars from 255 reviews and SwiftPro holds 4.4 from 55 (read October 19, 2026). On Google both are near the top of the scale: Snell Home Services 4.8 from 5,884, SwiftPro 5.0 from 884. Across Google, Angi, Yelp, the BBB and Facebook, SwiftPro holds 5.0 stars across 1,100+ reviews.
Who owns Snell Home Services?
Snell Home Services is owned by Strikepoint Group Holdings (New Mountain Capital), since November 2019. Its website says: “Serving Northern Virginia since 1972” That date belongs to the name, not the owner.
What is Snell Home Services' Yelp rating?
3.1 stars from 255 reviews across its Northern Virginia Yelp listings, read October 19, 2026.
What is a good alternative to Snell Home Services in Northern Virginia?
SwiftPro Heating, Cooling & Plumbing, locally owned in Chantilly with an office in Ashburn: 5.0 stars across 1,100+ reviews, 4.4 on Yelp, HVAC, plumbing and gas on Virginia Class A license 2705192276, Comfort+ at $199 a year. Call (703) 997-9757 or book at https://goswiftpro.com/booking/.
Book SwiftPro, owned and run in Chantilly
Heating, cooling, plumbing, air duct cleaning and dryer vent cleaning across Northern Virginia. Virginia Class A contractor license 2705192276, on every van.
Emergency service 24/7.
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Sources
- Yelp, each company's Northern Virginia listings, read October 19, 2026
- Google Business Profiles, read October 5, 2026
- Each company's website and Better Business Bureau listing, read October 2026
- Yelp, on why businesses shouldn't ask for reviews
- New Mountain Capital, November 13, 2019
Read October 19, 2026. Published by SwiftPro Heating, Cooling & Plumbing, which competes with the companies named here. Spot something wrong, or has something changed? Email info@goswiftpro.com and we'll fix it.