New AC and furnace reviews from Northern Virginia homeowners

Woke up in the middle of the night to a freezing house and discovered our heat wasn't working. Called SwiftPro around 5 am and their electronic system scheduled an appointment for us same day. The technician, Efrain, arrived before 8:30 am and swiftly diagnosed the problem--a bad pilot lighter. He installed a new one, tested our system to make sure there were no other issues, did a complete cleaning and advised me on future issues to look out for and was very informative about a possible new system in the future. …

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As he was leaving, I could already feel the house getting warmer!

Ndung and Oscar were great. Everything went smoothly, and after the install they made sure to show me everything I needed to know about the new unit.

Don’t use anyone else. You genuinely won’t regret choosing Swift Pro Heating, Cooling & Plumbing.

I hired them for a water heater replacement and a full HVAC replacement on a home I recently purchased that had very old, outdated equipment. From the first conversation to the final install, everything was smooth, straightforward, and stress-free. They made the entire process feel effortless. …

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What stood out the most was that they never tried to sell me on anything I didn’t need. They took the time to understand my situation, explain my options clearly, and help me make decisions that actually made sense for my home. That kind of honesty is rare.

I own a property management company, and trust means everything to me. There are a lot of big companies out there that upsell, pressure you, or try to get over on you however they can. Swift Pro is the complete opposite. They’re family-owned, transparent, responsive, and genuinely care about doing the job right.

Because of that, I will continue to use them for every property I own and manage moving forward. It’s a relief knowing I’m working with a company that values integrity and treats customers the right way.

Don’t use anyone else. You won’t regret it.

The estimator/sales person and technicians were top notch. The estimator worked with me on the system requirements and the cost of a new heat pump system. My old system was 20 years old so that the heat pump and inside air handler had to be replaced. Also replaced the thermostat for good measure. The technicians did an excellent job with the install, neat and professional. …

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The system has been working really well. Overall, I believe that I received excellent service at a reasonable cost.

I recently had SwiftPro replace an HVAC unit at my home, and I am truly impressed with their work! I requested quotes from multiple companies, and not only did SwiftPro offer the most competitive pricing, but they also never tried to upsell me. Tyler took the time to thoroughly understand my needs and clearly explained the pros and cons of different systems. …

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On the day of installation, Derek and Felix did an outstanding job. SwiftPro also took care of some repairs and maintenance for my second unit, and Efrain and Aaron did a fantastic job there. It was a pleasure interacting with the rest of the team as well. I highly recommend SwiftPro for your HVAC services!

SwiftPro came out same day to assess my system, provided a diagnosis and a quote to me on that initial visit and within 24 hours I had a completely new installed Carrier HVAC system. Very professional organization, and everybody that came to my house was very respectful and focused on their job. I would highly recommend SwiftPro.

Moises came out to assess our furnace. Despite it being over 18 years old, he gave us a fair price on a fix and attempted to do a free adjustment to the fan so we could use the heat for another day or two. Unfortunately our furnace was too far gone for that. We decided to replace it and he was very good at explaining the work that was needed and quoted a fair price for a higher end product. …

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Much cheaper than the other company that came out. No pressure, just friendly, helpful and fair priced.

Today your man Alex came to show me the pros and cons of a mini split for my house, especially for one room in the house, a bedroom. I was most impressed with his presentation and his care and his sensitivity to my concerns. I do not think I will invest in a mini split. But he and I talked about,which was his idea of replacing my heat pump that's not working. …

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I hope that he will come back and give me an estimate for it, or to see if it just neefs servicing. He will work up a diagnostic for it and we will proceed from there.0 I'm very interested in replacing it if if indeeds needs replacement. You should be very proud of him and proud to have him on your team. Thank you for sending him out and for addreesing my problems do well...... and if I could have a mini split for to fulfill my needs. Katharine Kingsley

Our furnace fan died before a 3-day holiday weekend, in a period of high humidity. We were not too concerned that it took about a week to notice the failure, get a diagnosis, order the part, and replace it. But what that combination triggered – exacerbated by an undiscovered open gap in a pipe intended to exhaust humidity to the outside -- was an explosion of mold in our basement apartment bathroom and furnace room. …

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Another company had been contracted to deal with the mold in the bathroom ceiling and walls as well as that which was beginning to cover the surface of everything in the area. That company did not handle the air ducts, leaving us to research and find SwiftPro and Aaron.

Under such circumstances, it is not often you begin to quickly feel trust in what someone is telling you what is needed to fix the issue. It did not take long at all to experience that rarity with Aaron of SwiftPro. It was Aaron who noted the continued high humidity in our furnace room, leading eventually to the discovery of a gap in the pipe that was pumping humidity gathered by the furnace right back into the room.

This is a company whose expertise and knowledge is evident in the entire crew who came to address the issues with our air ducts. Already trusting Aaron, we found Luke and Jamie showed the same friendliness and skill already entrusted in Aaron.

They were thorough and unintrusive in their work. They cleaned and fogged our ducts, both metal and fiberglass, on all three levels of our house, using air scrubbers to filter out airborne particulates during the cleaning. They thoroughly cleaned the furnace (coils, blower, housing) and installed a permanent air scrubber in the furnace plenum to filter out any remaining and future mold spores. Their service includes coming back in a month to evaluate any bacterial growth in the ductwork and address any other concerns we may have.

Thorough.

These are servicers who exude comfortable professionalism in their expertise, making their presence during the entire process one of confidence. Highly recommend this company and especially Aaron and his crew.

I requested an estimate for a complete replacement of my old heat pump. Alex Hittle was my estimator. I have had many estimators come to my home for many projects but never have I had anyone do such a complete replacement and professional job of explaining the process and procedures of replacing a product. He explained all of the purchasing programs that were available and explaining options available with each option. …

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Straight up, Alex is one experienced HVAC professional. If you are looking for someone who knows the business, you can’t go wrong with Alex. I highly recommend him for your needs.

The service technician, Aaron, was outstanding. He was punctual, courteous, friendly, knowledgeable and very thorough. He listened to our concerns carefully and addressed them effectively. He went out of his way to make sure we were satisfied with all aspects of the HVAC duct and dryer vent cleaning service. He thoroughly cleaned both return vents and all supply registers. He also replaced our HVAC ceiling return vent cover and our dryer vent hose. …

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He documented all of his work with photos. Aaron displayed both a strong and personable customer satisfaction attitude and provided an overall excellent service experience. He treated our home with great care and working with him and the company was very easy. Based on this experience, we highly recommend SwiftPro HVAC and specifically Aaron as your go to service technician.

I recently needed a quote to replace my old mini split HVAC system. SwiftPro was one of 3 companies I called for bids.

They sent out Alex Hittle for a consultation and bid. He was very cordial and professional in explaining everything to me. And I immensely enjoyed his presentation. However, he was not able to beat the best bid I had so I ended up using another company. …

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Still I feel confident that Alex and SwiftPro represent a good solid company and will be looking forward to contacting them again for other services they provide in the near future!

Travis

He was very professional and had a great grasp of a mini-split system, the product you use and installation options in my particular space. He must be a very valued resource for your company.

Tyler did a wonderful job explaining everything about replacing our AC system. He came as a stranger and I feel left as a friend I can depend on in the future. He took time to go over all the different options available, did a great job of understanding what we were looking for, and even got financing approved for us with no dazzle. …

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I highly recommend SwiftPro,😀

A great experience from start to finish. I submitted a request through Angie's list and received a call from Karla from SwiftPro within minutes. Karla was extremely generous and helpful. Alex then came out to provide an estimate and explain the process, and his teammates Derek and Oscar had a new HVAC system installed at my home within two days. …

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They communicate well, are serious about their work, and conduct honest business. Thank you to Karla, Ian, Alex, Derek, and Oscar!! Highly recommend SwiftPro. I will definitely be referring my friends and family.

Alex was very professional and the 2 technicians Oscar, and Derek was fast and efficient. They replace my A/C unit within the next day

I had a new HVAC system installed, and it was a complicated job with several challenges. The team was always responsive, pleasant to deal with, and willing to address issues when I brought them up. Their customer service really stood out, and I appreciate the effort they put into making sure everything was working in the end.

20/10 recommend! We had Moises and Felix come install a dehumidifier & fresh air system to our home and they worked extremely hard to get the job done! They were incredibly kind, knowledgable and patient with our (MANY!) questions. The area for installing the new system was a very tight space and Moises worked very diligently to find the only system that would actually fit where we needed it to. …

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They have team meetings and the team weighed in on the issue we were having, so you know you're getting a solid fix to any problems you're dealing with. We had at least 3 different kinds of contractors come in an weigh in on the issue we were having and no one could fully confirm or clearly verbalize what the actual issue was. Moises walked around the entire home, inside and out, looked at where the leak/dampers/vents were and is confident we've found the solution. We are so grateful for Moises, Felix and the SwiftPro team and highly recommend them for all your HVAC needs.

Additional: They are honest, reliable and if their prices are a bit higher it's only because you are getting quality work that they stand behind. Don't pay to have bad work fixed, go with SwiftPro to do it right the first time!

We used Swifpro for a new hvac install and a plumbing repair. We felt the pricing for the hvac install was fair and offered a better product than their competitors. The techs were professional and timely.

Aaron, Kaiden, Oscar, Derek and Felix did a great job installing an HVAC unit and cleaning out the ducts and dryer vents, which were very difficult to access! They were all very professional!

I decided to replace my HVAC system and called Swiftpro and Jevon Y came out to consult with me to formulate an estimate. The estimate was reasonable so I decided to proceed. The service that was given during the consultation and install, was top notch and in todays culture it is very hard to get both a reasonable price with good service, I was impressed and I will definitely recommend Swiftpro along with Jevon Y to anyone thinking about servicing and or replacing their HVAC systems. …

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Keep up the good work guys!

We had an outstanding experience with SwiftPro! From start to finish, the team was professional, knowledgeable, and courteous. They took the time to explain our options, answered all our questions, and provided a clear and fair estimate. On installation day, the crew arrived on time, worked efficiently, and left everything spotless. Our new HVAC unit is running perfectly, and we've already noticed a huge difference in comfort and energy efficiency. …

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It's rare to find a company that combines great customer service with top-quality workmanship, but SwiftPro delivered on both. Highly recommend them to anyone in need of HVAC services!

SwiftPro exceeded my expectations! They came out on just a day’s notice and completed a full heat pump replacement. The crew was extremely professional, efficient, and respectful of my home. The whole process was smooth and stress-free. If you're looking for a reliable HVAC company that gets the job done right the first time, I highly recommend Swifter HVAC!

Moises and Oscar did a superlative job doing a custom installation of a new HVAC unit in a tight basement space. And they then took the time to go over system operation. Top tier job and service in all respects!

I came home from travel at 5pm on a 90F day and my home was 103F! I spent over an hour trying to call 10 different HVAC companies and either they didn't answer, referred me to a voice mail, or responded, but told me that they could come tomorrow (even though they claim 24-hour service and urgent service). Given the 103F in the house, that was unacceptable. …

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Then I called SwiftPro and it was different. They answered the call, and told me that they had a technician was on another job but he would come once he was done. Jamie arrived around 8pm, and he did a great job in carefully diagnosing the problem, and finding it to be to be a malfunctioning thermostat rather than an expensive AC repair. He replaced it, also gave advice on maintenance of the HVAC unit. He was very professional and knowledgable and the cost was very reasonable. My house is now back to normal temperatures and I am a very happy customer.

This is the second time we’ve worked with Alex and the SwiftPro team. Their prices are fair, they are honest and take the time to explain the options they suggest for the work we needed to have done. We needed to have a ductless min-split a/c and heat pump unit installed in a room over our garage. Edis and Rony were the two that came and did the actual install. …

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They were friendly, took the time to show me what they needed to do and offered suggestions for parts of the job that proved to be a little more challenging. They were thorough making sure everything was installed and running well, cleaned up afterward, and walked through how to use the unit before they left. Today was 96 and felt like 110 outside and my office was a cold 73 degrees. After enduring a very hot office for the past several years, I am so grateful!

I recently had the pleasure of working with Alex for a full AC system service, and I can honestly say it was one of the best experiences I’ve had with any home service professional. From the moment he arrived, Alex was punctual, courteous, and clearly very knowledgeable. He took the time to thoroughly explain what was going on with my system, walked me through the replacement process, options and provided honest recommendations without any pressure. …

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What stood out most was the attention to detail and commitment to getting the job done right the first time. If you’re looking for someone who’s honest, skilled, and genuinely cares about their work, I highly recommend Alex. You won’t be disappointed!

We chose SwiftPro HVAC for our new Trane dual-fuel HVAC system and had an exceptional experience. The initial consultation with Alex was thorough and informative, with no sales pressure. He clearly explained our options, helping us make a confident choice. SwiftPro's pricing was transparent and highly competitive. They offered the best value out of several quotes and even helped us secure available tax credits. …

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The installation team, Derek and Oscar, was fantastic. They arrived on time, worked efficiently, and completed the complex installation in just one day. They were incredibly professional, courteous, and left our home spotless. Our home is now significantly more comfortable, and we're excited about the future energy savings. For a reliable, knowledgeable, and fairly-priced HVAC company, we wholeheartedly recommend SwiftPro. They exceeded all expectations!

Tyler from SwiftPro is very knowledgeable and professional on HVAC. Tech Edis and Rony are very professional and done good job to install AC

SwiftPro HVAC did an excellent job replacing our AC system during a heat wave. Their price is reasonable and their service was friendly and professional. Huge thanks to Oscar, Felix and Aron for the smooth installation, they worked efficiently, were respectful of our home, and made sure everything was up and running smoothly. Highly recommend using this company!