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Home › Ductless mini-split reviews › Katharine K.

Ductless mini-split in Northern Virginia: “I do not think I will invest in a mini split”

Google review · last updated October 27, 2026

Ductless mini-splits5 out of 5 stars

Today your man Alex came to show me the pros and cons of a mini split for my house, especially for one room in the house, a bedroom. I was most impressed with his presentation and his care and his sensitivity to my concerns. I do not think I will invest in a mini split. But he and I talked about,which was his idea of replacing my heat pump that's not working. I hope that he will come back and give me an estimate for it, or to see if it just neefs servicing. He will work up a diagnostic for it and we will proceed from there.0 I'm very interested in replacing it if if indeeds needs replacement. You should be very proud of him and proud to have him on your team. Thank you for sending him out and for addreesing my problems do well...... and if I could have a mini split for to fulfill my needs. Katharine Kingsley

SwiftPro's reply on GoogleThank you so much, Katharine! We’re grateful for your kind words and so glad Alex was able to provide thoughtful, honest guidance as you explored your options. Whether it’s a mini split, a new heat pump, or just service on the existing system, Alex is the kind of technician who puts your needs first and takes the time to understand what works best for your home. We’re proud to have him on the SwiftPro team, and we’ll be here to support you every step of the way as we move forward with the diagnosis. Know more about us at social media @swiftpro_heat_cool_plumbing

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Ductless mini-splits5 out of 5 stars

This is the second time we’ve worked with Alex and the SwiftPro team. Their prices are fair, they are honest and take the time to explain the options they suggest for the work we needed to have done. We needed to have a ductless min-split a/c and heat pump unit installed in a room over our garage. …

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Edis and Rony were the two that came and did the actual install. They were friendly, took the time to show me what they needed to do and offered suggestions for parts of the job that proved to be a little more challenging. They were thorough making sure everything was installed and running well, cleaned up afterward, and walked through how to use the unit before they left. Today was 96 and felt like 110 outside and my office was a cold 73 degrees. After enduring a very hot office for the past several years, I am so grateful!

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New systemsAlexandria5 out of 5 stars

I recently needed a quote to replace my old mini split HVAC system. SwiftPro was one of 3 companies I called for bids.

They sent out Alex Hittle for a consultation and bid. He was very cordial and professional in explaining everything to me. And I immensely enjoyed his presentation. …

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However, he was not able to beat the best bid I had so I ended up using another company.

Still I feel confident that Alex and SwiftPro represent a good solid company and will be looking forward to contacting them again for other services they provide in the near future!

Travis

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