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New AC and furnace reviews from Northern Virginia homeowners

139 reviews from Google, Angi and the BBB talk about new ac, furnace and heat pump installation, from homeowners in Alexandria, Ashburn, Burke, Centreville, Clifton, Fairfax and more. Each one is quoted exactly as posted, with a link to the original.

Last updated October 5, 2026 · 139 reviews in all · page 2 of 5

What this job usually involves

People call about a new system for one of three reasons: the old one failed and the repair isn't worth it, it's past its years and costing more every season, or someone just handed them a replacement quote. Our rule of thumb, said out loud on the driveway: a system past twelve to fifteen years with a repair over a third of the price of a new one is usually better replaced. A cracked heat exchanger or a dead compressor on an old R-22 system ends the conversation.

A replacement starts with a free visit to your house. We measure, size the system to the house instead of copying the old nameplate, check the ductwork for crushed or kinked runs, and lay out two or three real options with the price in writing before you decide. Most installs take a full day. We put Trane first as a Trane Comfort Specialist, and also install Carrier, Rheem and Mitsubishi Electric. Gas furnaces, heat pumps, dual fuel pairs and whole furnace and AC systems all go in. Financing is available, subject to approval.

New AC, furnace and heat pump installation on goswiftpro.com →

A smiling SwiftPro technician with his hands on a Trane air conditioning condenser on a Northern Virginia driveway, a wrapped SwiftPro box truck and pickup behind him
A new Trane condenser, set and running

More reviews, page 2

5 out of 5 stars

Aaron and Oscar were both great - fast, efficient and nice guys to boot. Work was done quickly and I’m grateful to now have a cool house in this July weather!

Linda K. · July 2026Angi (Chantilly profile) ↗
5 out of 5 stars

A/c went out during heat wave. Got an estimate and installation done quickly. Estimate was 35% lower than the next lowest estimate with the same equipment.

Sean B. · July 2026Angi (Chantilly profile) ↗
5 out of 5 stars

RENTER - the home we are leasing had the AC go out at the top of summer! SwiftPro's Mike brought portable AC units while we waited for the install date (3 days later) to help keep us comfortable! This was fantastic, as was his knowledge about different unit brands!

Moises and his apprentice installed the new unit, working diligently all day - without taking any noticeable breaks. …

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They were professional and very personable.

C. T. · on or before June 23, 2026Google (Chantilly profile) ↗
Oakton5 out of 5 stars

Very professional HVAC installation, knowledgeable technicians, clean work,respectful of property, punctual, conscientious.

Elena L. · on or before June 16, 2026Google (Chantilly profile) ↗
5 out of 5 stars

Excellent price and service. Had our AC/heating system replaced. Gave us a great price and top quality install. Can’t say enough good things about them.

Mitch S. · on or before June 16, 2026Google (Chantilly profile) ↗
5 out of 5 stars

SwiftPro came today to install our new HVAC system and they were fantastic. They were super courteous and well organized and kept the whole place clean and tidy the entire time.

The price was reasonable and the whole experience was amazing. Highly recommend them!

Daniel L. · on or before June 16, 2026Google (Chantilly profile) ↗
5 out of 5 stars

I had Ndung and Ronny out the other day to do a total replacement of my HVAC system. This duo was puntual and profesional. The install and tear out was done fast and completed with no issues. They cleaned the area the worked in and ensured no damage to any of my property. 10/10 best install exsperance i have had.

Danny W. · on or before June 16, 2026Google (Chantilly profile) ↗
5 out of 5 stars

Oscar and Ndung installed my HVAC system nice properly clean and they did a good job. I recommend swiftpro (Oscar and Ndung) to my friends and neighbors.

Hecthor P. · on or before June 16, 2026Google (Chantilly profile) ↗
5 out of 5 stars

On spec and on price for our A/C replacement. Showed up on time and all went as promised

David L. · on or before June 16, 2026Google (Chantilly profile) ↗
5 out of 5 stars

I recently had my heat pump replaced by SwiftPro Heating, Cooling & Plumbing, and the entire experience was excellent from start to finish.

From the sales process to the installation, everything was smooth, professional, and well organized. The price, warranty, and reputation they offered provided greater value than the other quotes I received.

Moises and his installation team were outstanding — knowledgeable, respectful, and very professional throughout the entire job. …

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They took great care to cover and protect all work areas while installing the new system, and when the job was completed, everything was cleaned up perfectly.

The workmanship and attention to detail were impressive. I highly recommend SwiftPro Heating, Cooling & Plumbing to anyone looking for quality HVAC service and installation.

A. A. · on or before May 15, 2026Google (Chantilly profile) ↗
5 out of 5 stars

Oscar and Ronnie came and installed my AC unit. They were friendly and did the job in a timely manner.

5 out of 5 stars

SwiftPro gave me a good price on a Trane heat pump and air handler.

Barbara G. · May 2026Angi (Chantilly profile) ↗
5 out of 5 stars

yes, they got it all done and a timely matter. They were very efficiency and nice.

Elizabeth M. · May 2026Angi (Chantilly profile) ↗
5 out of 5 stars

They replaced my AC system and got it up and running with great service. Moises and Efrain are great!

Red G. · on or before May 14, 2026Google (Chantilly profile) ↗
5 out of 5 stars

Oscar and Ndung were great technicians for our HVAC install! Very knowledgeable and friendly. Would recommend them to others!

Ian N. · on or before May 11, 2026Google (Chantilly profile) ↗
5 out of 5 stars

The technicians that came to my home to put in a new HVAC system, were the most professional, yet friendly, warm, knowledgeable people I have ever come in contact with. I felt so good with their honesty and the cost of my new magic pak System. I highly recommend this company! I feel so relieved, knowing that I am now in good hands with my heating and air-conditioning and I’m sure there plumbing work is just as wonderful! …

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This company is above five stars… Thanks so much to swift pro.

Debbie M. · on or before April 27, 2026Google (Chantilly profile) ↗
5 out of 5 stars

Elvis was a rock star. When I explained that I was only wanting to have my A/C and HVAC unit repaired, not replaced, Elvis understood. He didn’t pressure me into replacing my HVAC and A/C unit like technicians from other companies have done in the past. Instead, he focused on repairing my A/C unit. He quickly identified the problem and initiated timely repairs at a reasonable price. …

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He was courteous and professional, and clearly explained all the work he did with before and after pictures showing how he fixed the problem. He made recommended maintanance suggestions, but never pressured me into buying anything more. I was grateful for his honest professionalism. I would recommend using SwiftPro. I will definitely be contacting them again for future HVAC and plumbing needs.

Chris M. · on or before April 13, 2026Google (Chantilly profile) ↗
Springfield5 out of 5 stars

Jamie was wonderful to work with to analyze, detect and fix the problem with my new HVAC system. Very knowledgeable in all aspects of HVAC, Jamie also helped me understand how to operate my system more efficiently.

Bill V. · on or before April 8, 2026Google (Chantilly profile) ↗
5 out of 5 stars

Oscar, Rody and Felix helped me with two new system installs this week and did a fantastic job. They were able to get them installed and up and running well within schedule and kept me updated throughout the process. Highly recommend them for full system replacement. I will be using them for maintenance if needed, but I bet i won't need to call them for a long time. …

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Quality work at a fair price.

Kenneth F. · on or before April 6, 2026Google (Chantilly profile) ↗
5 out of 5 stars

A previous HVAC company had recommended a complete replacement of my HVAC system. Moises came out from SwiftPro and did a complete inspection and found that I needed some repairs to valves and panels, but the overall system was good. Also gave some great suggestions on maintaining it. Very impressed with honesty and quality of the visit.

Craig · on or before April 3, 2026Google (Chantilly profile) ↗
5 out of 5 stars

SwiftPro is excellent! Professional, timely and work finished on-time at a reasonable price.

Tracy B. · March 2026Angi (Chantilly profile) ↗
5 out of 5 stars

Great interaction with the team and got it done in one day

Bill G. · March 2026Angi (Chantilly profile) ↗
5 out of 5 stars

Arrived on time. Courteous. Did efficient and accurate work. Kept work area clean. Aaron and Jaime were great.

Jason S. · March 2026Angi (Chantilly profile) ↗
Alexandria5 out of 5 stars

Not sure I can, in good faith, recommend SwiftPro to my family and friends. I’ve had nothing but challenges with my HVAC system replacement since January. Although the people themselves are truly wonderful and well‑intentioned, there is a clear level of disorganization—likely due to the company being relatively new. Even though the staff are experienced in the industry, it has consistently felt like I’m fighting an uphill battle. …

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If I could go back in time, I would have paid more upfront and chosen a company with a longer track record—one that would have installed the system correctly the first time.

I truly would like an opportunity to speak to the owner of this company.

Updated review to 5 stars:

After a tense initial conversation, the owner took accountability and apologized for the mishaps. While the discussion started off a bit combative, I appreciate that he ultimately chose to make things right. As a small family business, they clearly care about their reputation, and the team did a great job resolving the issue in the end.

Ammar C. · on or before March 5, 2026Google (Chantilly profile) ↗
5 out of 5 stars

SwiftPro, Elvis Diaz, was very professional provided service that worked with our schedule.

David G. · February 2026Angi (Chantilly profile) ↗
5 out of 5 stars

This Company installed a tankless water system!!! They were great!!!

Very Professional & Efficient & they Cleaned up & took out the old water tank!

I would highly recommend them!!

Linda Y. · on or before February 6, 2026Google (Chantilly profile) ↗
Woodbridge5 out of 5 stars

Very pleasant experience. Unfortunately the original heating system, that was brand new 56 years ago, is requesting retirement. A replacement unit is in consideration.

Kelly M. · on or before February 4, 2026Google (Chantilly profile) ↗
5 out of 5 stars

Our heater broke right before a big storm, so we contacted Swift-Pro on Thursday. They were able to come out the same day for an estimate. The tech who gave us the estimate was very knowledgeable, was able to answer all of our questions, and the price on the installation was better than other estimates we’d gotten. We originally scheduled the install for Saturday, but they went above and beyond by coming out late Friday afternoon and working past close of business to get the install done so we had heat before the storm. …

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We will definitely use this company again for future AC replacement and any other HVAC repair needs.

Skyyler · on or before January 27, 2026Google (Chantilly profile) ↗
Reston5 out of 5 stars

Yet again Swift Pro came to our rescue!!! This time in the Winter! We cannot thank Swift Pro, Hannah, and Edis enough for your rapid response and consult! So very sorry that it was not broken as we thought but hopefully this allows you to attend to other customers today. Moreover, we look forward to working with you all next week to get a NEW system so we can ensure the rest of the winter is warm! …

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You are all a phenomenal Team and we feel so fortunate for your expertise, professionalism, “Swiftness,” and kindness. Faithful Customers, Sarah Evans, Michael Britt, and Chewy 😊

Sarah E. · on or before January 26, 2026Google (Chantilly profile) ↗

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