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Plumbing repair reviews from Northern Virginia homeowners

177 reviews from Google, Angi and the BBB talk about plumbing repair, from homeowners in Alexandria, Ashburn, Bristow, Burke, Centreville, Chantilly and more. Each one is quoted exactly as posted, with a link to the original.

Last updated October 5, 2026 · 177 reviews in all · page 1 of 6

The plumbing repair reviews that say the most

How we picked these: the most specific reviews first, the ones that name the problem, how it turned out and how they were treated. Then the newest, spread across towns.

Springfield5 out of 5 stars

I had an old leaky pressure regulator that needed to be replaced. I was also given a price range up front when scheduling the service. The price was fair as I did get a few quotes so I knew what the going rate was.

Justin was friendly and profesional, and he did a phenomenal job with it. He also explained everything very clearly.

I would totally call them up again if I need plumbing service.

Andrew T. · September 15, 2026Google (Chantilly profile) ↗
5 out of 5 stars

Thermostatic mixing valve installed. Zabi did an amazing job with the installation…he really went above and beyond with the installation…he was kind, considerate and professional. Impressed with his workmanship. Swiftpro has a customer

Anthony S. · on or before February 11, 2026Google (Chantilly profile) ↗
5 out of 5 stars

I placed an emergency call for pipes that had frozen and burst in my bathroom in the very early morning. I had Xavi out that same morning and he did an excellent job fixing all 3 burst pipes and making sure everything was in working order before leaving. He was very knowledgeable and was able to methodically fix everything and did a great job cleaning up all the drywall and insulation that had to be cut from the ceiling. Prices were very reasonable and I would absolutely use this company again!

Melanie G. · on or before February 3, 2026Google (Chantilly profile) ↗
5 out of 5 stars

We had Tyson out for our main line leaking underground, he explained the scope of work for replacement and set great expectations. They had the job done in a very timely manner and I couldn’t ask for more professionalism than he provided!

Jessica C. · on or before December 29, 2025Google (Chantilly profile) ↗
Falls Church5 out of 5 stars

Tyson was super friendly, and extremely knowledgeable! He fixed my burst pipe faster than I ever could have on my own. I highly recommend SwiftPro services, and will absolutely call them when something inevitably needs repair in the future!

Francis D. · on or before December 11, 2025Google (Chantilly profile) ↗
5 out of 5 stars

We were delighted with Swiftpro’s speedy professional services. As owners of an older condominium unit, we are becoming increasingly accustomed to leaks, clogs and general plumbing disorders. A good hallmark of a reliable, reputable service company are the customers who return. We recently had repairs to our hall bathroom sink/toilet and we definitely plan to return to Swiftpro for any future plumbing events.

M. B. · on or before February 19, 2025Google (Chantilly profile) ↗
5 out of 5 stars

SwiftPro notified me when the plumber was on the way. The plumbers were professional and extremely competent. They explained how they would remove the blockage and estimated time to do the job. They covered the floor with a tarp and cleaned up any mess on the floor. I will use again and highly recommend.

Robert D. · September 29, 2026Google (Chantilly profile) ↗
Alexandria5 out of 5 stars

On July 3, I called to have a clogged floor drain cleared. Thankfully they arrived on July 4th which was greatly appreciated. No one else would come out do to the holiday. Thank you

Kyle S. · on or before August 3, 2026Google (Chantilly profile) ↗
5 out of 5 stars

SwiftPro is very responsive and timely. They have great customer service. I reached out to them after 6 pm when our AC unit stopped cooling the house and they had someone out the next morning. We have used both their plumbing and their HVAC services. More on that specifically below.

Jimbo was very helpful and informative. We initially had him look at something we were getting a second opinion about and he saved us from spending a lot of money that the first plumber told us we needed done. …

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He showed us exactly what the issue was (which was not what the first plumber told us it was) and how a much simpler and cheaper solution resolved the issue. We had him look at something other plumbing things while he was here and he explained how certain things worked and why. He was also open to answering a lot of questions in a nice and helpful manner. I would highly recommend him and SwiftPro plumbing. We went through 3 plumbing companies before finding SwiftPro.

Eddy Hernandez did a great job when our AC unit stopped cooling the house. He also educated us on some basic HVAC and humidifier things that we can do ourselves to make things run smoother) and in one case with less effort on our part. They also replaced our air scrubber and helpful information related to that as well.

Everyone we dealt with on the phone or in person was very pleasant. Both the plumbing and HVAC had the parts on their trucks needed to address the issues we called them about.

Aiden F. · on or before August 3, 2026Google (Chantilly profile) ↗
Chantilly5 out of 5 stars

From start to finish this was an awesome experience. Tenants thankfully let me know ASAP that there was a leak in the utility room so I promptly did a quick google search and came across SwiftPro. They gave me a 4 hour window but were out at the property within the hour. Long story short a valve ended up failing which caused CPVC pipes to have leaks and also damaged the water heater (13 years old at this point anyways w signs it had been leaking previously). …

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Jimbo and his crew promptly replaced the water heater, expansion tank, repaired the leaking pipes and valves all in one afternoon and the following morning. Jimbo was really knowledgeable and diagnosed everything that needed to be done quickly and really did amazing high quality work. I also appreciate that he was communicative during the entire process and showed me everything that was going on first hand in person.

This experience was a good reminder to stay on top of maintenance!! We ignored far too long and really the cause of the issues we experienced. Signed up for the yearly maintenance plan for them to check up on our HVAC and water heater and got a discount on the work done which based on the high quality of the work, parts and components was very fair. 10/10 to Jimbo and SwiftPro!!

Jose D. · on or before May 14, 2026Google (Chantilly profile) ↗
Alexandria5 out of 5 stars

Scheduled appointment was easy. SwiftPro gave me 4 hour window and 30 minute call/text before arrival which was very useful. On time as expected. Tyson explained the job and gave me an estimate and went to pick up the part. Showed me the part before installation and clearly explained the problem. Replaced Kohl’s canister quickly and gave a one year warranty. Pricing was fair. Tyson was personable, wore his shoe covers before entering house and did a great job!

Diane B. · on or before February 27, 2026Google (Chantilly profile) ↗
5 out of 5 stars

Had a ceiling leak. I had very good communication with the company both by phone and text. My technician, Zabi, was terrific. He took the time to check all the likely plumbing culprits and walked me through the possible causes and solutions.

Kristin B. · on or before January 22, 2026Google (Chantilly profile) ↗

What this job usually involves

Most plumbing repair calls are one of a handful: a toilet that won't stop running, a faucet or supply line leaking, weak pressure at every fixture, a wet patch with no obvious source, a garbage disposal that quit, or old galvanized pipe giving out. A running toilet is usually a flapper or a fill valve. Weak pressure across the whole house is usually the pressure reducing valve at the main, not your pipes. A water meter that creeps with every tap shut means a leak between the street and you.

Our own plumbers handle toilet repair and replacement, faucets, garbage disposals, leak detection, pressure reducing valves, repiping, gas line repair and water service lines. Leak detection uses acoustic and pressure work to find the leak before anyone opens a wall, so it's one hole instead of four. You get the price in writing before anything comes apart, and if what's behind the wall isn't what you described, we stop and show you first. Water heaters, gas lines and sewer replacements get permits pulled. It's a dedicated plumbing team, separate from our heating and cooling team.

Plumbing repair on goswiftpro.com →

Nine SwiftPro plumbers in front of three wrapped SwiftPro vans in Northern Virginia, with a RIDGID drain cleaning machine, sewer camera and water jetter
The plumbing team and its drain gear

Questions people ask

Why is the water pressure low everywhere in my house?

When it's every fixture rather than one faucet, it's usually the pressure reducing valve where the water comes in, not your pipes. A failing one also makes fixtures wear out early. If the pressure dropped suddenly across the house, the water service line in the yard is worth a look too.

My toilet keeps running. Is that serious?

Not urgent, but it wastes water every hour it runs. It's usually a flapper or a fill valve, the cheap end of toilet repair. A rebuilt tank or a new wax ring covers most of the rest.

How do you find a leak without tearing up walls?

Acoustic and pressure work first. A water meter that moves with every tap shut tells you there's a leak between the street and the house, and the tools narrow down where. Finding it first means opening one spot, not four.

Will the price change once you're here?

Not after it's in writing. If what's behind the wall isn't what you described on the phone, we stop and show you before carrying on, not after.

Do you handle the permit?

On water heaters, gas work and sewer replacement, yes, and it's part of the job. The next buyer's inspector will ask for it when you sell the house.

Every other review that mentions it

Fairfax5 out of 5 stars

Everything went smoothly regarding our plumbing issues. Jimbo was very professional and did a great job. We are very pleased

Karen F. · October 3, 2026Google (Chantilly profile) ↗
Chantilly5 out of 5 stars

Harold Denton, our service tech, was courteous, knowledgeable, on time, & provided excellent service. I would definitely call SwiftPro again & gladly request that Harold provide any service needed.

Terri V. · October 2, 2026Google (Chantilly profile) ↗
5 out of 5 stars

Aaron and Saul did a great job cleaning out the dryer duct, with a thorough plumbing inspection and good advice on filter selection on my Hvac systen. Thank you guys

Shadha A. · September 29, 2026Google (Chantilly profile) ↗
Woodbridge5 out of 5 stars

Great service, called to schedule a diagnostic / quote for possible water heater repair. Justin showed up first thing in the morning he was very thorough in explaining what needed to be done and by the afternoon we had a brand new water

We chose SwiftPro solely on the customer service / first impressions. Highly recommend.

Berenisse P. · September 28, 2026Google (Chantilly profile) ↗
5 out of 5 stars

Tyson did a great job on several minor items along with repairing two toilets. He was courteous, quick, clean, and friendly.

Traveling M. · September 26, 2026Google (Chantilly profile) ↗
5 out of 5 stars

I had a blockage in my pipe and James snaked it through and took out some weird wire that the tenant left in there.

Travis T. · September 26, 2026Google (Chantilly profile) ↗
5 out of 5 stars

Swiftpro came out and installed a garbage disposal and a bidet seat for me. Their scheduling system was quick and easy. The technician was charming and efficient. After he left we found we could not pull out the sink faucet hose. SwiftPro responded quickly, and all is working well now. Highly recommended.

Irena (. · September 26, 2026Google (Chantilly profile) ↗
5 out of 5 stars

We've used SwiftPro services multiple times to repair or replace HVAC/Plumbing equipment in our home. We are very pleased with their professionalism, prompt communication and friendly techs. They complete jobs in a timely manner and clean up thoroughly.

S. R. · September 25, 2026Google (Chantilly profile) ↗
5 out of 5 stars

​I could not be more impressed with SwiftPro Heating, Cooling & Plumbing! They recently replaced and installed both a new heating unit and a new AC system in my home, and the entire process was seamless from beginning to end.

​A special thanks to Tommy, who handled our initial consultation and made the deal with us. He was fantastic to work with, super helpful, and made sure we got exactly what we needed for our home. …

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​When it came time for installation, Elijah, Hugo, and Oscar were absolute rockstars. They arrived on time, worked remarkably fast, and maintained complete efficiency throughout the entire job. What really stood out was how clean and respectful they were of my home—they left the workspace spotless when they finished.

​On top of their hard work, the team provided exceptional customer service. They took the time to clearly explain how the new systems work, walked us through everything, and answered all our questions without rushing.

​If you need HVAC or plumbing work done right, I highly recommend SwiftPro!

Daniel Q. · September 14, 2026Google (Chantilly profile) ↗
4 out of 5 stars

Needed a plumber to connect the water line for my new fridge.

Mary K. · September 10, 2026Google (Chantilly profile) ↗
5 out of 5 stars

Excellent service in finding a leak and repairing a toilet and separately replacing another old toilet. Highly recommended!

Lee S. · September 8, 2026Google (Ashburn profile) ↗
5 out of 5 stars

Tyler(?) the owner is very very consientious about what his staff does. He called me immediately after my first post (which I thought I had deleted) and I agreed to try again with a different representative. HTyson was out this morning around 8:00 A.M. and was much more personable than the previous person. His customer service skills were top notch. …

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He took time to explain various items about the soft water/filtration system. He even chased down my dog who is a real escape artist and did one of his escapes as I opened the door. That was a great plus as he really didn't need to do that. I'm currently looking at prices to determine which system I will purchase. I would recommend them to anyone looking for plumbing,HVAC,softner etc needs.

Debra A. · September 6, 2026Google (Chantilly profile) ↗
McLean5 out of 5 stars

Highly recommend SwiftPro Heating, Cooling, and Plumbing! We had a great experience working with their team from start to finish. The owner, Tyler, called me on a Saturday to let me know the technician was on the way to give us an estimate. Tommy came out, gave our HVAC system a thorough inspection, and took the time to talk me through several recommendations. …

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Their quote ended up being the best out of four different estimates we received.

Today, Oscar and Elijah handled the installation. They were courteous, professional, and kept noise to a minimum so I could easily work from home uninterrupted. Excellent service, fair pricing, and great communication—we couldn't be happier!

Erin K. · August 27, 2026Google (Chantilly profile) ↗
5 out of 5 stars

I am totally thrilled with our new water heater and with the service I received Swift Pro! In the estimate phase, we spoke with Oscar, who was very helpful and very detailed in his presentation. Then Raul came out and gave me a very professional estimate and answered all my questions right down to the type of water heater and it's components then on game day, Harry, Elvis and A helper came out to replace the heater And did a great job using brass fittings copper piping. …

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They wrapped all the piping, gave me a Water overflow valve and made sure I knew where and how everything worked. I couldn't be more pleased with their performance and the final product Thank you Swift pro. If we need service again, Ever again, I will be calling. Thank you.

Kathy K. · August 26, 2026Google (Ashburn profile) ↗
5 out of 5 stars

SwiftPro was great! I had a pipe bust in my kitchen and had to turn off the water to the whole house. I called Swift pro and they had somebody at my house in just over an hour! Justin was thorough polite and explained everything that needed to be done. He was patient with my questions and made sure everything was good before he left. …

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I truly appreciate their quick attention to my issue. Price was fair, though I did have to pay extra for the emergency/after hours service, which is to be expected

J. B. · August 26, 2026Google (Chantilly profile) ↗
5 out of 5 stars

I was trying to dry my clothes, but my dryer just would not work. I believed that the heat trip was being activated, so I tried cleaning the vent myself. Well, I couldn’t get deep enough, so I had to call some professionals. They came as soon as they could, and cleaned out my dryer vent. Turned out that there was TONS of like solid dust chunks in there that was just completely blocking airflow. …

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After that, my dryer worked fine.

Some time later they also installed a water filter under my sink so that I don’t have to drink the chlorine filled pool water the city gives us anymore. I highly recommend the swiftest of the pros!

Helljumper · August 25, 2026Google (Ashburn profile) ↗
5 out of 5 stars

I have known the owner of this company and the team at swiftpro and have see their work for years and I would recommend this company to anyone who is experiencing heating cooling and plumbing needs!

Michael C. · August 25, 2026Google (Ashburn profile) ↗
Fairfax5 out of 5 stars

James plumbing Tech was Friendly and Professional. Very well communicated. My water heater tank is top-notch and looks awesome. Highly recommend James nickname (Jimbo)and customer service. Thank you guys

Jimmy C. · August 25, 2026Google (Chantilly profile) ↗
5 out of 5 stars

I experienced SwiftPro at my house twice in one day and it was great! I needed emergency plumbing and AC services and they made it happen immediately. From calling in the morning to schedule my appointments with Nicole, to Christian arriving a few hours later to resolve the plumbing issue, and then Elvis coming out to resolve my leaky AC unit, all to say they each made my day!! …

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The professionalism I experienced with SwiftPro was top notch! Christian and Elvis were each very patient, meticulous, took the time to explain the issue and what needed to be done. Their professionalism, demeanor and expertise was truly appreciated. Elvis recommended some additional things that needed to be done for my AC that were long overdue and already came back to fix it. Thank you for making me feel at ease getting this work done.

Sophia E. · August 21, 2026Google (Chantilly profile) ↗
Woodbridge3 out of 5 stars

My technician was very nice patient kind and gave great recommendations. However when I made the appointment base off a recommendation I told the company this was not a plumbing issue but a leak in caulk or grout and the caulk and/grout needed to be to be replaced. They said okay. My technician didn’t seem to believe it wasn’t a plumbing leak till I showed him. …

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Only for him to tell me I had a crack I. The grout and since I was having it replaced in the 10 weeks try not to get it too wet. They don’t do the repair I needed. $49 later. A trip to Lowe’s and a guess. I’m trying to make my own repair. Not mad a te h but the company for not believing me and still charging me for something I told them was wrong and they still came out knowing they couldn’t do they job. And I had to leave work early. Smh

Christina D. · August 19, 2026Google (Chantilly profile) ↗
2 out of 5 stars

Tech was friendly, fine. Service was just ok but they way overcharge. 2200 for generic new toilets when I think parts replacement would’ve sufficed. And I always felt like they were upselling every step. I’ll find another plumber that’s more reasonable and doesn’t give run around.

Sean S. · on or before August 14, 2026Google (Chantilly profile) ↗
5 out of 5 stars

Very friendly. Clearly explained what was going on and my options. Didn’t charge for not doing work. Felt like I can trust them with my home.

saloumeh J. · on or before August 11, 2026Google (Chantilly profile) ↗
4 out of 5 stars

SwiftPro Heating, Cooling and Plumbing Responsive and Efficient service

We had just finished installing new LVP flooring when we ran into problems with two of our toilets. The handyman who reinstalled them had plumbing experience, but one toilet ended up leaking and the other wobbled. Needless to say, we needed a plumber pretty quickly.

SwiftPro Heating, Cooling and Plumbing came through for us. …

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They were very responsive from the beginning, Hannah was delightful to work with, and she scheduled us fast and the process was very easy with good communication. The plumber who came out, Zabi, was professional, friendly, and knowledgeable. He explained what he was doing, answered all of our questions, and worked quickly and efficiently to complete everything we needed in a timely manner.

We also appreciated the manager working with us on volume pricing since we were installing or reinstalling four toilets. Their price was very reasonable compared with several other plumbers we contacted.

Overall, we had a very good experience with Swift Pro. They helped turn a stressful situation into a much easier one, and we appreciated their responsiveness, communication, and quality of work. We will definitely call them again and would recommend Swift Pro to anyone looking for a reliable plumber who shows up on time, communicates well, and gets the job done.

Thank you SwiftPro!

BW · on or before August 11, 2026Google (Chantilly profile) ↗
5 out of 5 stars

Excellent service and attention to detail. James was super thorough and explained everything to me. I highly recommend them for any plumbing needs

nirav J. · on or before August 11, 2026Google (Chantilly profile) ↗
4 out of 5 stars

We did not need a plumber as your representative was told we need a new well dug. Thank you for your time.

Virginia M. · on or before August 3, 2026Google (Chantilly profile) ↗
5 out of 5 stars

My technician James gave an honest assessment of my situation, clearly laid out the scope of work, and provided different pricing options to resolve my concern. I will definitely call SwiftPro in the future for any plumbing needs!

Review Update:

James came out to install my new sump pump system today and knocked it out of the part again. Thank you James and thank you SwiftPro!

kyle K. · on or before July 23, 2026Google (Chantilly profile) ↗

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