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Plumbing repair reviews from Northern Virginia homeowners

177 reviews from Google, Angi and the BBB talk about plumbing repair, from homeowners in Alexandria, Ashburn, Bristow, Burke, Centreville, Chantilly and more. Each one is quoted exactly as posted, with a link to the original.

Last updated October 5, 2026 · 177 reviews in all · page 3 of 6

What this job usually involves

Most plumbing repair calls are one of a handful: a toilet that won't stop running, a faucet or supply line leaking, weak pressure at every fixture, a wet patch with no obvious source, a garbage disposal that quit, or old galvanized pipe giving out. A running toilet is usually a flapper or a fill valve. Weak pressure across the whole house is usually the pressure reducing valve at the main, not your pipes. A water meter that creeps with every tap shut means a leak between the street and you.

Our own plumbers handle toilet repair and replacement, faucets, garbage disposals, leak detection, pressure reducing valves, repiping, gas line repair and water service lines. Leak detection uses acoustic and pressure work to find the leak before anyone opens a wall, so it's one hole instead of four. You get the price in writing before anything comes apart, and if what's behind the wall isn't what you described, we stop and show you first. Water heaters, gas lines and sewer replacements get permits pulled. It's a dedicated plumbing team, separate from our heating and cooling team.

Plumbing repair on goswiftpro.com →

Nine SwiftPro plumbers in front of three wrapped SwiftPro vans in Northern Virginia, with a RIDGID drain cleaning machine, sewer camera and water jetter
The plumbing team and its drain gear

More reviews, page 3

Bristow5 out of 5 stars

I requested a quote using home advisor. The team at swift were quick and professional. I had 3 companies come out to quote a circuit, water heater install and 2 toilets. Hands down Tyson came and provided everything we needed. Scheduling the installation was a breeze. The 2 man team thay came were simply AMAZING. they will be my go to plumbing company. …

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The techs also told my son how he can get his foot in the door for plumbing.

Rachel C. · on or before March 23, 2026Google (Chantilly profile) ↗
5 out of 5 stars

Wrong technician (plumbing) was sent by dispatch. An (HVAC) Technician is what was requested when scheduling. However, the technician that arrived was helpful and knowledgeable of our matter but could not repair because he is a plumber. Technician facilitated getting us rescheduled with the correct service person.

12 T. · on or before March 23, 2026Google (Chantilly profile) ↗
5 out of 5 stars

I had an amazing experience with SwiftPro Heating, Cooling & Plumbing. From the first call to the finished job, everything felt smooth and well handled.Scheduling was quick and easy, and I appreciated getting clear communication along the way, including knowing exactly who was coming out. The technician showed up on time, took the time to really assess the issue instead of jumping to conclusions, and explained everything in a way that actually made sense.What stood out most was that I never felt pressured. …

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They gave honest recommendations, fair pricing, and let me make the decision without any pushiness, which is hard to find these days.The work itself was done efficiently and cleanly, and you can tell they take pride in what they do. Its rare to find a company thats both professional and genuinely cares about the customer experience.Ill definitely be using SwiftPro again for both HVAC and plumbing, and I wouldnt hesitate to recommend them to anyone looking for a reliable, trustworthy company.

Abigail C. · March 18, 2026BBB ↗
5 out of 5 stars

The job was done quickly, efficiently and on time as scheduled. Job well done!

John L. · March 2026Angi (Chantilly profile) ↗
Centreville5 out of 5 stars

This review did not post originally so I am going to do both today. I want to highly recommend SwiftPro from the job in Dec 2025. Moises and Ephram did such an amazing job diagnosing our need and then completing all the tasks. When you know the work being completed is by trustworthy, competent tradesmen it relives any concern of needing to manage the work. …

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We added a humidifier to our HVAC as my wife is a pianist needing moisture controlled for her piano. We also got both HVAC systems their annual service which, like most people, was many years late. Something I hadn’t even considered were the batteries replaced in the controllers that Ephram replaced without being asked. Lastly, our fireplace gas logs haven’t worked in three years. I asked if Ephram had a place he recommended and instead he said he could take a quick look. In about three minutes he determined the problem to be the electric switch, showed me the part number, and suggested I buy a replacement for $5 from Amazon. Where do we find service like this.

Today, Mar 10, 2026, I had another catastrophic plumbing incident, this time it was our hot water heater. We somehow developed a crack internally and water flooded the basement. We called SwiftPro and Zabi Khatibi was dispatched within a few hours. Zabi was incredibly knowledgeable, as were our technicians last time, and Zabi was able to address some some leaks we were able to isolate as they seemed to small to get a service call. Ironically, our clothes washer sprang a leak while we were traveling requiring me to begin assessing today before the hot water heater so Zabi was able to knock it all out on this visit.

Also, thanks to the owners, Tyler and Lily, who both were in communication with us throughout the process from keeping us informed of when the materials were arriving, which date/time the workers would be starting, and then professionally documenting all work completed.

Drew B. · on or before March 11, 2026Google (Chantilly profile) ↗
Centreville5 out of 5 stars

He was incredible God bless him he done his best and please each time when I need some work please send him every time I need some work.

Not always to find a dedicated people like him.

Nacerddine B. · on or before March 4, 2026Google (Chantilly profile) ↗
5 out of 5 stars

Zabi helped us with a complex plumbing problem. He explained clearly the problem and gave us various repair options. He is courteous, professional and highly experienced. We recommend him!

Nancy G. · on or before February 25, 2026Google (Chantilly profile) ↗
5 out of 5 stars

Xavi was great to work with! He was very cooperative in accommodating the specific requests of my project and worked efficiently leaving a neat product that looks leagues more professional than the old pipes he removed. The job was priced fairly for the work involved. I highly recommend Xavi for your plumbing projects.

Matt W. · on or before February 24, 2026Google (Chantilly profile) ↗
Alexandria5 out of 5 stars

Response time was very fast. The technician was knowledgeable, the prices were reasonable, and my technician even found ways to save hundreds of dollars for me off the quoted price. He was creative and thorough, and I will not hesitate to call him again. Thank you Zabi Khatibi for the great work!

Justin C. · on or before February 23, 2026Google (Chantilly profile) ↗
5 out of 5 stars

It was very informative and very polite and didn’t try to overcharge us on something. We can’t get fixed by a plumber and he did a great job. He deserved a raise.

Tammy S. · on or before February 23, 2026Google (Chantilly profile) ↗
Falls Church5 out of 5 stars

Yes the service tech Tyson who came to speak to me about our situation with our sewage line was upfront and thorough about what can be done. Still deciding what's the best route to take however.

Amanda L. · on or before February 23, 2026Google (Chantilly profile) ↗
4 out of 5 stars

Jaime was very professional and quickly identified the problem from a frozen pipe that burst. He promptly provided an estimate for the repair and scheduled a time to complete the repair. Would have given 5-stars if repairs we label to be completed on the first visit vs just diagnostics.

Geno A. · on or before February 16, 2026Google (Chantilly profile) ↗
4 out of 5 stars

So far, I haven't seen any problems. Everything is fine. No faults, just that the water expansion tank is a little smaller than the old one. He did great. But the price is a bit high. $4k for replacement water heater and water expansion and some pipes and water shut off valve. I thought it was under $4k

Hannah N. · on or before February 16, 2026Google (Chantilly profile) ↗
5 out of 5 stars

Job was done promptly and excellent service with reasonable pricing!

Rakesh S. · February 2026Angi (Chantilly profile) ↗
5 out of 5 stars

Had someone come out for a new water heater quote, and just so happened to have one start leaking as they showed up. The tech swiftly (nice) quoted us (with the best price we received out of 5 quotes) and started working immediately. He walked us through the steps, stayed until he was comfortable with the result, and was extremely professional throughout the whole process. …

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Would refer to them again for any plumbing needs.

Joseph R. · February 2026Angi (Chantilly profile) ↗
5 out of 5 stars

Idk why they told me on the phone it cost me 49 but whn he got here it cost me 260 for clogged toilet

Giva G. · on or before February 10, 2026Google (Chantilly profile) ↗
Alexandria5 out of 5 stars

Tyson was helpful, patient, and great to work with! He helped diagnose the cause of a leak narrow down what appliance needed fixing. Will definitely use Swift again!

Jeffrey L. · on or before February 6, 2026Google (Chantilly profile) ↗
5 out of 5 stars

(Translated by Google) The price is very high.

(Original)

El

Precio es muy elevado

carlos A. · on or before February 4, 2026Google (Chantilly profile) ↗
Centreville5 out of 5 stars

Fantastic service! Scheduling was quick and painless, and Zabi was also very courteous, knowledgeable, and professional. He answered my questions, explained everything, got the job done, and then went a little above and beyond, tidying up a little afterwards, until I told him I could handle the rest.

Chris Y. · on or before February 4, 2026Google (Chantilly profile) ↗
5 out of 5 stars

In the middle of one of the coldest weeks this winter, a small gas leak one evening resulted in immediate shut off - and a loss of any hot water and heating along with it. After a great experience with SwiftPro last summer to fix our HVAC (shout out to Elvis, who was an incredibly responsive and thorough technician!) we gave them a call and were responded to immediately. …

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Our technician Tyson came out the following day. He was friendly, courteous and went out of his way to find and pick up the replacement part we needed, transparently communicating expectations and pricing throughout the entire process. It’s rare to have your problem resolved in a single appointment, but Tyson did just that so we could restore heating and avoid another cold evening (with a toddler, one night was enough..)

We couldn’t be happier with the service we continue to receive from the SwiftPro team!!

Samantha A. · on or before February 2, 2026Google (Chantilly profile) ↗
Alexandria5 out of 5 stars

James Milligan (Jimbo) did a GREAT job fixing a pipe & replacing a valve in our basement.

Alexander R. · on or before February 2, 2026Google (Chantilly profile) ↗
5 out of 5 stars

We’ve had Swift Pro Heating, Cooling & Plumbing out for HVAC maintenance, and the experience completely changed how we look at routine service. Instead of rushing through or giving vague explanations like we’ve had with other companies, they were incredibly thorough and took the time to show us what was going on with our system and explain everything in a way that actually made sense. …

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They focused on what truly mattered for keeping our system running efficiently and safely, not on pushing unnecessary repairs or upgrades. You could tell they genuinely care about doing things the right way and helping homeowners avoid bigger, more expensive issues down the road. It gave us real peace of mind knowing our system was properly maintained and that we have a company we can trust to be honest, dependable, and consistent. Swift Pro has earned our long-term loyalty, and we’ll absolutely continue using them for all of our HVAC needs.

ALEXANDER R. · on or before January 22, 2026Google (Chantilly profile) ↗
5 out of 5 stars

We had Swift Pro Heating, Cooling & Plumbing out on one of the coldest days of the year after our very old system that we were really hoping would last a bit longer decided to stop working. We had a few companies come out for quotes, but none of them compared to Swift Pro. They were honest and upfront about the condition of our system and took the time to explain everything in a way that actually made sense. …

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Instead of pushing us in a direction, they asked the right questions about our home and our needs to help us choose the best option. Their pricing was very fair, and more importantly, we felt like we could truly trust them. It feels good to have a company you can trust like your own family, especially in a stressful situation. We will absolutely continue using Swift Pro and recommending them to our family and friends because we know they will be well taken care of.

Kylie T. · on or before January 22, 2026Google (Chantilly profile) ↗
5 out of 5 stars

I was extremely pleased with my visit today with Raul, Plumbing Manager for SwiftPro. He was prompt, courteous, professional and clearly knowledgeable. We talked through solution options for my plumbing issue (failed water heater) and, together, agreed on the best one. He was able to give me an estimate for the work on the spot and schedule the work for Monday (today is Friday) - exceeding my expectations on timeliness for getting the work done. …

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And the price was fair and reasonable.

Bruce U. · on or before January 19, 2026Google (Chantilly profile) ↗
Woodbridge5 out of 5 stars

Request Zabi to fix any plumbing issues!

I was so pleased how much knows all the detail about plumbing problems. I had leaking from shower and bath faucet.and changed other by other plumber but still leaking.

Called swift pro and plumber Zabi came knew right away which was cartridge were installed incorrect.

He showed me every step he does and also what went wrong! …

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He actually wanted me to watch his work every he does.

Even last moment he wanted me to check my self and answered all the questions i have.

I know he will be my plumber i can trust all the time!!!

Thank you Zabi and melissa who help me all the way!

It is hard to find good honest plumber now days but You can trust Swift Pro! If you have any issues Melissa will solve for you!!!

Huichong N. · on or before January 19, 2026Google (Chantilly profile) ↗
5 out of 5 stars

Don’t use anyone else. You genuinely won’t regret choosing Swift Pro Heating, Cooling & Plumbing.

I hired them for a water heater replacement and a full HVAC replacement on a home I recently purchased that had very old, outdated equipment. From the first conversation to the final install, everything was smooth, straightforward, and stress-free. They made the entire process feel effortless. …

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What stood out the most was that they never tried to sell me on anything I didn’t need. They took the time to understand my situation, explain my options clearly, and help me make decisions that actually made sense for my home. That kind of honesty is rare.

I own a property management company, and trust means everything to me. There are a lot of big companies out there that upsell, pressure you, or try to get over on you however they can. Swift Pro is the complete opposite. They’re family-owned, transparent, responsive, and genuinely care about doing the job right.

Because of that, I will continue to use them for every property I own and manage moving forward. It’s a relief knowing I’m working with a company that values integrity and treats customers the right way.

Don’t use anyone else. You won’t regret it.

Desi M. · on or before January 15, 2026Google (Chantilly profile) ↗
5 out of 5 stars

Tyson C was extremely knowledgeable and informative with the plumbing services provided. He represented SwiftPro with integrity and honesty. He was punctual, attentive to detail and provided me with multiple solutions that best fit my situation. I highly recommend Tyson and SwiftPro for plumbing needs and will not hesitate to use them in the future for other services. Joanie

J. K. · on or before January 15, 2026Google (Chantilly profile) ↗
Falls Church5 out of 5 stars

Nii is the best. He’s been to the house twice - once for a galvanized to PVC piping change-out, and another time for a badly clogged kitchen line that wouldn’t budge with my snake and a good bit of effort. Super nice guy, very skilled, fair, calm, etc. Exactly what you want in a plumber.

Patrick K. · on or before January 6, 2026Google (Chantilly profile) ↗

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