From start to finish this was an awesome experience. Tenants thankfully let me know ASAP that there was a leak in the utility room so I promptly did a quick google search and came across SwiftPro. They gave me a 4 hour window but were out at the property within the hour. Long story short a valve ended up failing which caused CPVC pipes to have leaks and also damaged the water heater (13 years old at this point anyways w signs it had been leaking previously).
Jimbo and his crew promptly replaced the water heater, expansion tank, repaired the leaking pipes and valves all in one afternoon and the following morning. Jimbo was really knowledgeable and diagnosed everything that needed to be done quickly and really did amazing high quality work. I also appreciate that he was communicative during the entire process and showed me everything that was going on first hand in person.
This experience was a good reminder to stay on top of maintenance!! We ignored far too long and really the cause of the issues we experienced. Signed up for the yearly maintenance plan for them to check up on our HVAC and water heater and got a discount on the work done which based on the high quality of the work, parts and components was very fair. 10/10 to Jimbo and SwiftPro!!
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Water heater in Chantilly: “a valve ended up failing”
Google review · last updated October 19, 2026
About this job
SwiftPro's note, in our words, on the problem in this review.
Where the water is coming from decides the fix: a bad valve or fitting can be repaired, but a tank leaking from the bottom is done.
Before anything else, close the cold shutoff on top, then set the gas control to OFF or flip the breaker if it's electric.
Here, tenants at a rental reported a leak in the utility room right away.
It turned out to be several problems at once: a valve failed, the CPVC pipes around it sprang leaks, and the heater took damage too.
That heater was 13 years old and showed signs of weeping before.
Gas tanks around here run eight to twelve years and electric ten to fifteen, so at 13 it was near the end either way.
The work took an afternoon and the following morning: a new unit and expansion tank, plus repairs to the damaged pipes and valves.
The expansion tank goes in with the new one because the plumbing in most houses here is closed, and hot water needs room to grow.
If yours has been leaking from the bottom, it's done: rusted-through steel isn't something anyone can repair.
Emergency service 24/7.
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