Thermostat problems: what homeowners say

The plumber, Tyson, was exceptional. He was friendly, courteous, competent and very thorough. He and Robert resolved our plumbing issues while providing an outstanding customer oriented service experience. Tyson did an excellent job installing our new hot water heater, thermostatic mixing valve and OneFlow TAC filter. Tyson is a true asset to your company and represents the Swift Pro brand well.

Thermostatic mixing valve installed. Zabi did an amazing job with the installation…he really went above and beyond with the installation…he was kind, considerate and professional. Impressed with his workmanship. Swiftpro has a customer

The estimator/sales person and technicians were top notch. The estimator worked with me on the system requirements and the cost of a new heat pump system. My old system was 20 years old so that the heat pump and inside air handler had to be replaced. Also replaced the thermostat for good measure. The technicians did an excellent job with the install, neat and professional. The system has been working really well. Overall, I believe that I received excellent service at a reasonable cost.

This company is amazing - they came to look at our (very old) HVAC system on Monday and had us up and running by Thursday during a very high demand week. Tyler, the owner, was also very thorough and helpful to figure out what replacement was the best one for us considering our budget, and when there was an error on our thermostat the next day, Derek was there in hours to fix it. Very professional, personable, and great value.

We just had an Amana variable speed, dual fuel heat pump / gas furnace installed. Oscar, Felix, and Elijah did a great job with installation. No issues, they answered my questions, got me set up with the thermostat app, and the system was running fine (and quietly!) right away. Good sales experience including the owner of the business reaching out to answer our questions and help us decide on the best system for our house and goals. Good warranty and I appreciate that SwiftPro is a locally owned business.

I came home from travel at 5pm on a 90F day and my home was 103F! I spent over an hour trying to call 10 different HVAC companies and either they didn't answer, referred me to a voice mail, or responded, but told me that they could come tomorrow (even though they claim 24-hour service and urgent service). Given the 103F in the house, that was unacceptable. Then I called SwiftPro and it was different. They answered the call, and told me that they had a technician was on another job but he would come once he was done. …

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Jamie arrived around 8pm, and he did a great job in carefully diagnosing the problem, and finding it to be to be a malfunctioning thermostat rather than an expensive AC repair. He replaced it, also gave advice on maintenance of the HVAC unit. He was very professional and knowledgable and the cost was very reasonable. My house is now back to normal temperatures and I am a very happy customer.

Our 40 year old furnace went out during a cold snap this spring and Moises was able to replace our whole system with a Trane dual fuel furnace system that works with our solar and gas as well as new AC unit. We were delighted by the significantly reduced power consumption this summer on AC down from $500 to $75 a month! The whole system cost us about half of what my co-worker paid for theirs. Moises and his crew were timely, professional and kind. …

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Later this summer, my Ecobee for controlling my mom's HAVC system went out and Moises was there within two hours to fix it. I wholeheartedly recommend Tyler, Moises and crew. I have known Tyler and Moises for years and their integrity, honesty and work ethic are exceptional. This is the trusted team I welcome into my home and fully recommend

Edis was incredible! Above and beyond! He educated me on my system and what was going on. He found a wasp nest, went to home depot and got something to get rid of it and then proceeded to fix my unit. Thank you Edis!

I had Swiftpro clean my dryer vent from point to point as well another vent that was blocked with an old bird nest.

Friendly customer support. Prompt tech. Highly recommend.