Heating and furnace repair reviews from Northern Virginia homeowners

Woke up in the middle of the night to a freezing house and discovered our heat wasn't working. Called SwiftPro around 5 am and their electronic system scheduled an appointment for us same day. The technician, Efrain, arrived before 8:30 am and swiftly diagnosed the problem--a bad pilot lighter. He installed a new one, tested our system to make sure there were no other issues, did a complete cleaning and advised me on future issues to look out for and was very informative about a possible new system in the future. …

Read the rest

As he was leaving, I could already feel the house getting warmer!

Don’t use anyone else. You genuinely won’t regret choosing Swift Pro Heating, Cooling & Plumbing.

I hired them for a water heater replacement and a full HVAC replacement on a home I recently purchased that had very old, outdated equipment. From the first conversation to the final install, everything was smooth, straightforward, and stress-free. They made the entire process feel effortless. …

Read the rest

What stood out the most was that they never tried to sell me on anything I didn’t need. They took the time to understand my situation, explain my options clearly, and help me make decisions that actually made sense for my home. That kind of honesty is rare.

I own a property management company, and trust means everything to me. There are a lot of big companies out there that upsell, pressure you, or try to get over on you however they can. Swift Pro is the complete opposite. They’re family-owned, transparent, responsive, and genuinely care about doing the job right.

Because of that, I will continue to use them for every property I own and manage moving forward. It’s a relief knowing I’m working with a company that values integrity and treats customers the right way.

Don’t use anyone else. You won’t regret it.

SwiftPro did a truly professional job i in scheduling of my appointment, communication, and sending a technician who explained all issues to me regarding my furnace. Excellent service all around. I highly recommend this company.

This was my second experience with SwiftPro and Moises Rojas. As with my first experience, Moises was prompt, efficient, and thorough. He had my heat pump back up and running in no time and made recommendations to ensure it keeps me warm. I'm very happy with all aspects of today's service and I would gladly recommend him and SwiftPro to friends and family.

Elvis, my technician, was professional and quick with his repairs. He also gave me some nice tips on how to maintain my heating unit for the summer.

Moises came out to assess our furnace. Despite it being over 18 years old, he gave us a fair price on a fix and attempted to do a free adjustment to the fan so we could use the heat for another day or two. Unfortunately our furnace was too far gone for that. We decided to replace it and he was very good at explaining the work that was needed and quoted a fair price for a higher end product. …

Read the rest

Much cheaper than the other company that came out. No pressure, just friendly, helpful and fair priced.

Excellent work done honestly and efficiently. Efrain the technician was great. Was able to diagnose the problem quickly and get my older Amana gas furnace system working again.

Today your man Alex came to show me the pros and cons of a mini split for my house, especially for one room in the house, a bedroom. I was most impressed with his presentation and his care and his sensitivity to my concerns. I do not think I will invest in a mini split. But he and I talked about,which was his idea of replacing my heat pump that's not working. …

Read the rest

I hope that he will come back and give me an estimate for it, or to see if it just neefs servicing. He will work up a diagnostic for it and we will proceed from there.0 I'm very interested in replacing it if if indeeds needs replacement. You should be very proud of him and proud to have him on your team. Thank you for sending him out and for addreesing my problems do well...... and if I could have a mini split for to fulfill my needs. Katharine Kingsley

Our furnace fan died before a 3-day holiday weekend, in a period of high humidity. We were not too concerned that it took about a week to notice the failure, get a diagnosis, order the part, and replace it. But what that combination triggered – exacerbated by an undiscovered open gap in a pipe intended to exhaust humidity to the outside -- was an explosion of mold in our basement apartment bathroom and furnace room. …

Read the rest

Another company had been contracted to deal with the mold in the bathroom ceiling and walls as well as that which was beginning to cover the surface of everything in the area. That company did not handle the air ducts, leaving us to research and find SwiftPro and Aaron.

Under such circumstances, it is not often you begin to quickly feel trust in what someone is telling you what is needed to fix the issue. It did not take long at all to experience that rarity with Aaron of SwiftPro. It was Aaron who noted the continued high humidity in our furnace room, leading eventually to the discovery of a gap in the pipe that was pumping humidity gathered by the furnace right back into the room.

This is a company whose expertise and knowledge is evident in the entire crew who came to address the issues with our air ducts. Already trusting Aaron, we found Luke and Jamie showed the same friendliness and skill already entrusted in Aaron.

They were thorough and unintrusive in their work. They cleaned and fogged our ducts, both metal and fiberglass, on all three levels of our house, using air scrubbers to filter out airborne particulates during the cleaning. They thoroughly cleaned the furnace (coils, blower, housing) and installed a permanent air scrubber in the furnace plenum to filter out any remaining and future mold spores. Their service includes coming back in a month to evaluate any bacterial growth in the ductwork and address any other concerns we may have.

Thorough.

These are servicers who exude comfortable professionalism in their expertise, making their presence during the entire process one of confidence. Highly recommend this company and especially Aaron and his crew.

I requested an estimate for a complete replacement of my old heat pump. Alex Hittle was my estimator. I have had many estimators come to my home for many projects but never have I had anyone do such a complete replacement and professional job of explaining the process and procedures of replacing a product. He explained all of the purchasing programs that were available and explaining options available with each option. …

Read the rest

Straight up, Alex is one experienced HVAC professional. If you are looking for someone who knows the business, you can’t go wrong with Alex. I highly recommend him for your needs.

Efrain was amazing in diagnosing and repairing our HVAC unit. Suggested additional repair that need to be done as well without being pushy like other companies.

I had the pleasure of working with Efrain and Alex last year on a Boiler heater. The quality of work and total proffesionalism contributed 100% to my decision in reaching out to Swift Pro again.

Tyler and the team at SwiftPro are simply awesome. I needed a new AC/Heat Exchanger unit. Tyler thoroughly explained my options along with his recommendations. They were super competitively priced. They also could squeeze me in the fastest. They had the highest rated reviews of all the companies I contacted and I now see why. The install team was on time, very careful and efficient, did a great job of cleaning up after themselves and demo’d everything for me. …

Read the rest

This was a tougher attic install and it came out looking flawless. I feel like I can already tell how much better my new system is running vs the old one before it died. Couldn’t be happier and I highly recommend SwiftPro for anyone on the fence.

SwiftPro exceeded my expectations! They came out on just a day’s notice and completed a full heat pump replacement. The crew was extremely professional, efficient, and respectful of my home. The whole process was smooth and stress-free. If you're looking for a reliable HVAC company that gets the job done right the first time, I highly recommend Swifter HVAC!

This is the second time we’ve worked with Alex and the SwiftPro team. Their prices are fair, they are honest and take the time to explain the options they suggest for the work we needed to have done. We needed to have a ductless min-split a/c and heat pump unit installed in a room over our garage. Edis and Rony were the two that came and did the actual install. …

Read the rest

They were friendly, took the time to show me what they needed to do and offered suggestions for parts of the job that proved to be a little more challenging. They were thorough making sure everything was installed and running well, cleaned up afterward, and walked through how to use the unit before they left. Today was 96 and felt like 110 outside and my office was a cold 73 degrees. After enduring a very hot office for the past several years, I am so grateful!

We chose SwiftPro HVAC for our new Trane dual-fuel HVAC system and had an exceptional experience. The initial consultation with Alex was thorough and informative, with no sales pressure. He clearly explained our options, helping us make a confident choice. SwiftPro's pricing was transparent and highly competitive. They offered the best value out of several quotes and even helped us secure available tax credits. …

Read the rest

The installation team, Derek and Oscar, was fantastic. They arrived on time, worked efficiently, and completed the complex installation in just one day. They were incredibly professional, courteous, and left our home spotless. Our home is now significantly more comfortable, and we're excited about the future energy savings. For a reliable, knowledgeable, and fairly-priced HVAC company, we wholeheartedly recommend SwiftPro. They exceeded all expectations!

I want to provide my feedback for Edis and Rony who installed new HVAC system in my house. The guys were knowledgeable, worked efficiently and extremely accurately, patiently addressed my questions, came up with decisions tailored to my situation (townhome construction challenges impacting the air flow through four stories). They were polite despite working in 85+ degree heat the entire day. …

Read the rest

I will definitely recommend them out. Thanks to them my house feels like home again.

We are a repeat customer. We had a seasonal check done before it became hot. Eddye truly helped us out by finding and replacing two capacitors that were operating far beneath what they should be, and he replaced them. I'm certain they would have failed in the July heat. He avoided what would have been a big problem for us in the summer heat.

Excellent and honest service at a fair price. Very polite and very knowledgeable technician. My new go-to experts for AC, heating, and plumbing service. Much more affordable than FH Furr. Did not try to “up sale” unnecessary work or service. The HVAC tech and service manager, Moises Rojas, was great.

We had a mini split ac/heat unit installed. They were here when they said they would be, were very professional, and did a very nice job.

Outstanding team. Did great work on our Church Air Conditioner. Most of all the team did a great job explaining everything they did and recommendations.

Swift Pro gave me excellent service when my boiler needed to be replaced during the polar vortex. Alex Hittle came quickly, consultedith their boiler specialist, and replaced my boiler quickly. Alex even managed to change their schedule, with the kind permission of their other customer so that I could have heat again in the freezing weather.Alex noticed that I also needed an expansion tank for my hot water heater and installed that as well so I would be up to code. …

Read the rest

There was excellent communication from the office throughout the work and everything was cleaned up each time there were repairs. I highly recommend this company.

Moises and Alex did a great job in fixing outstanding issues with the heat pump. The work was done professionally and quickly, at a fair price.

Thank you so much for taking the time to share your experience! We’re truly glad Moises and Alex could step in as your trusted team, carefully diagnosing and resolving the heat pump issues with precision and care. …

Read the rest

By replacing the outdoor valve, thoroughly checking the indoor unit, and ensuring everything was running smoothly without the need for a full replacement, they were proud to guide you toward the best solution at a fair price. Please don’t hesitate to reach out if you need anything else, and we’d love for you to follow us and stay in touch for future updates and tips!

The draft inducer motor on my furnace was failing. They were able to get out same day to look at it. Ordered parts and got a new one installed quickly. The technicians were on time, responsive, and well equipped. Fairly priced too. I have nothing but good things to say.

SwiftPro has gone above and beyond my expectations! They came next day on two separate issues we had and not only was the techs polite, friendly but each were knowledgeable and completed the job on time with amazing results! They will be our go to for heat/air & plumbing! A special shout out to our tech Eddie for fantastic service !! …

Read the rest

Thank You SwiftPro!

Absolutely above and beyond! Tyler, Efrain and his team worked weekend hours to fix my heating system on a Saturday when other companies told us to wait until Monday. Within hours, they found a part to remove and replace the faulty one. Their value and cost was reasonable as well! Look no further to fix all your HVAC issues, hire this team and company!

This is my first time working with SwiftPro. I found my interactions with their phone support to be very effective and helpful in dealing with my heating issue. They kept me abreast of all scheduling information/confirmations and arrival of my Technician to review the problem and to fix the issue. The Technician assigned, Moises, arrived punctual, personal, prepared and professional. …

Read the rest

He did an outstanding job of troubleshooting the issue and setting proper expectations around fixing problem.

I will be using SwiftPro for any future Heating/AC/Plumbing needs and I will be asking for Moises to represent the company. Totally satisfied with the work, experience, and outcome.

We had SwiftPro come out for a checkup on our furnace. They gave it a thorough check and thankfully it was in good shape. We also asked about replacing an existing inefficient humidifier on the furnace and they proposed a better solution. We know the owner and some of the employees of SwiftPro and they are all trustworthy. We highly recommend them!

They have been extremely professional from start to finish with my new HVAC system. Everyone included. Alex, Tyler, Moises and Efrain are very easy to with with. I had messed up on something that slowed down the installation and complicated the process but they went out of their way to accommodate me still. There were no complaints or poor effort on their end because of my mistake. …

Read the rest

Very impressed by that. Going to use them for other services, too going forward!

Thank you so much [Member Name Removed], for sharing your experience! It was truly our pleasure to guide you through the installation of your new 2.5-ton, 15.2 SEER heat pump HVAC system. Even with the unexpected challenges, Alex, Tyler, Moises, and Efrain were proud to support you every step of the way and ensure a seamless result. Your trust in us means the world, and we’re honored to be your go-to team for future services. Please don’t hesitate to reach out or follow us for updates and tips to keep your system running at its best!

Competent and efficient technician. Owner made sure everything was done properly

Thank you, Daniel! We?re so glad we could step in and get your furnace repaired quickly and correctly. You took the right step calling us, and we were happy to guide you through the fix with both speed and care. At SwiftPro, we?re a local family company, and that means we treat every home like it belongs to a neighbor we truly care about. …

Read the rest

Your satisfaction is always our priority, and we appreciate the trust you placed in us. Don?t hesitate to reach out anytime?and follow us for updates and tips to keep your system running strong!

A few days before the end of the year our HVAC needed to be replaced (leak and mold). After shopping around, we decided to hire SwiftPro for the job based on their competitive price and excellent reviews. Tyler advised us extremely well, spent a lot of time answering our questions and sharing his extensive professional knowledge with us even on a Saturday evening. …

Read the rest

He made us feel 100% supported and understood. And he even managed to schedule the replacement before the end of 2024 in order for us to get a consequent tax rebate. Efrain showed up on time the day of and spent the entire day installing our new bundle (HVAC, compressor and heat pump.) We could not be happier with SwiftPro's team and are very grateful to have found them. We cannot recommend them enough.