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Heating and furnace repair reviews from Northern Virginia homeowners

85 reviews from Google, Angi and the BBB talk about heating and furnace repair, from homeowners in Alexandria, Burke, Fairfax, Great Falls, Herndon, McLean and more. Each one is quoted exactly as posted, with a link to the original.

Last updated October 5, 2026 · 85 reviews in all · page 3 of 3

What this job usually involves

Winter calls are mostly a furnace blowing cold air, a house stuck at 66 on a cold night, a system that turns on and off every few minutes, or a heat pump buried in ice. On a gas furnace the usual culprit is a dirty flame sensor or a failing igniter. Short cycling tends to be a clogged filter, a dirty flame sensor or a furnace too big for the house. A heat pump that stays iced points at the defrost board, a sensor or low refrigerant.

The diagnostic covers the whole system: burners, igniter, flame sensor, heat exchanger, venting, the electrical side and the airflow. We inspect the heat exchanger on every heating visit, because a cracked one can put carbon monoxide in the air the furnace blows around the house. You get the repair price in writing before work starts, and flame sensors, igniters, capacitors and many motors are on the van. We put Trane first as a Trane Comfort Specialist, also install Carrier, Rheem and Mitsubishi Electric, and repair American Standard, Lennox, Goodman, Amana, Daikin, York and the rest, plus gas boilers.

Heating and furnace repair on goswiftpro.com →

Two SwiftPro HVAC technicians standing arms crossed beside an open gas furnace and a water heater in a Northern Virginia basement
Two of the HVAC team in a customer's mechanical room

More reviews, page 3

Fairfax5 out of 5 stars

Excellent work by Tyler and Team. Right from pricing to performing professional installation

of new Heat Pump.

koshal P. · on or before December 27, 2024Google (Chantilly profile) ↗
5 out of 5 stars

I will definitely call on these folks again! Our heat pump was nearly failing, and Indira was able to send a technician out the same day. She also kept in touch to ensure the technician was on his way and to check on the status of the service. Our technician, Moises Rojas, was not only professional but also courteous and extremely knowledgeable. …

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He quickly identified the issue and presented us with options. I didn’t feel pressured to buy anything beyond what was offered. Wish I had found this company sooner!

Martha T. · on or before December 23, 2024Google (Chantilly profile) ↗
Alexandria5 out of 5 stars

I am very happy to have selected SwiftPro to install a heat pump in my home. The price for the Trane system was significantly below what the competitors were offering, and every aspect of the installation process went very smoothly. When I had some trouble with the control panel after the installers had left, the owner, Tyler, got the technician immediately on the phone to correct my mistake. …

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The added bonus is that the air quality of my home has clearly improved by reducing dramatically the use of my natural-gas burning furnace. So, I’m happy to attest that SwiftPro really is as professional as Tyler claims in his initial sales presentation.

Brett S. · on or before December 23, 2024Google (Chantilly profile) ↗
Fairfax5 out of 5 stars

Highly recommend SwiftPro for HVAC and furnace works. SwiftPro replaced the furnace for me quickly, just in time before the cold days. They are very quick to response, their quote is reasonable. The installation was done professionally. They thoroughly tested the system. The water heater had some issue after the furnace install, and they quickly came and found the root cause of the issue, which was not related to furnace installation.

Yingyue X. · on or before December 20, 2024Google (Chantilly profile) ↗
5 out of 5 stars

Wonderful experience with the SwiftPro Team. They installed 2 new heat pump systems in my large historic home with all new ductwork. It was a challenging project but Moises, Oscar and the team worked hard to make it happen. Eddie handled a bunch of handyman projects for us as well and did nice work. Juan Carlos and the electricians also worked hard to get all of our electrical upgraded with a larger service size and all new electrical panel. …

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Tyler was great with communication and oversight. Extremely happy with my much more comfortable home!

Marijke F. · on or before November 27, 2024Google (Chantilly profile) ↗
5 out of 5 stars

Customer service was amazing. Alex came in with his techs, listened to what this issue was and got everything done in a timely manner. Efrain was amazing. He came in with considerable experience diagnosed the problem and fixed it. The job itself was not an easy one, but SwiftPro overcame the challenge and got it done right. Will definitely hire again! …

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Thank you so much, [Member Name Removed], for sharing your experience! It was truly our honor to guide you through getting your boiler heater back up and running. Alex, Efrain, and the team worked hard to diagnose and resolve the tricky zone valve issue, ensuring your upstairs is warm again. We're so glad we could turn this challenge into a success for you. Please don’t hesitate to call us for anything else you need, and we’d love for you to follow us to stay connected!

David B. · November 2024Angi (Chantilly profile) ↗
5 out of 5 stars

Our 40 year old furnace went out during a cold snap this spring and Moises was able to replace our whole system with a Trane dual fuel furnace system that works with our solar and gas as well as new AC unit. We were delighted by the significantly reduced power consumption this summer on AC down from $500 to $75 a month! …

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The whole system cost us about half of what my co-worker paid for theirs. Moises and his crew were timely, professional and kind. Later this summer, my Ecobee for controlling my mom's HAVC system went out and Moises was there within two hours to fix it. I wholeheartedly recommend Tyler, Moises and crew. I have known Tyler and Moises for years and their integrity, honesty and work ethic are exceptional. This is the trusted team I welcome into my home and fully recommend

Sarah R. · November 2024Angi (Chantilly profile) ↗
5 out of 5 stars

I recently had SwiftPro conduct an inspection and assessment of my HVAC system, and am very satisfied with the service. Tyler and Moises were highly professional from start to finish, wearing boot covers to respect my home, and thoroughly explaining their findings. They were efficient, courteous, and took care to ensure everything was done to a high standard. They offered the best price and the highest quality unit (compared to 3 other quotes) so I decided to use them for my full HVAC heat pump replacement. …

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They did a great job, and our family has been greatly blessed! I highly recommend SwiftPro for anyone in need of trustworthy and quality HVAC services!

Austin A. · November 2024Angi (Chantilly profile) ↗
5 out of 5 stars

I worked with Tyler from SwiftPro and had a great experience with installing a new heating and cooling system in my apartment. Moises and Oscar did the install and did a great job protecting my apartment and doing a professional installation. I highly recommend them for your hvac and plumbing needs!

Thank you for taking the time to share your experience. …

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We're committed to providing the best possible service to our customers.

Xisohong W. · October 2024Angi (Chantilly profile) ↗
5 out of 5 stars

I recently had SwiftPro conduct an inspection and assessment of my HVAC system, and am very satisfied with the service. Tyler and Moises were highly professional from start to finish, wearing boot covers to respect my home, and thoroughly explaining their findings. They were efficient, courteous, and took care to ensure everything was done to a high standard. I will likely be using them to replace my entire furnace and air conditioning unit. …

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I highly recommend SwiftPro for anyone in need of trustworthy and quality HVAC services!

We appreciate your feedback Austin! Thank you for your support.

Austin A. · September 2024Angi (Chantilly profile) ↗
5 out of 5 stars

Moises and his team made our experience replacing our 30 year old disorganized HVAC system with a new energy efficient TRANE system painless. They tightened up the duct work and wires so the whole unit took up a smaller neater footprint. The team was also so conscientious to make sure nothing was tracked into our house from the outside. Their price was competitive and they came in and worked hard and finished when they said they would. …

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I highly recommend Moises, Tyler, and the team at SwiftPro for all your heating and cooling needs!

Dianna W. · on or before September 12, 2024Google (Chantilly profile) ↗
5 out of 5 stars

Highly recommend Moises and his team for HVAC repairs or replacement. When I needed to replace my furnace, I reached out to them for an estimate. The process was seamless start to finish. Transparent pricing, fast service, and results exactly as they promised.

They're literally in my phone on speed dial for any HVAC or plumbing issues I have in my home. …

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10/10

Scooter S. · on or before September 12, 2024Google (Chantilly profile) ↗
5 out of 5 stars

My 20-year-old furnace in my townhouse decided to break down during the record-breaking cold of December 2022. It was the coldest Christmas week in Northern Virginia history, and Moises and Oscar drove through terrible rush hour traffic to get my unit working again ASAP, saving both Christmas and possibly my life (seriously -it was really cold!). My wife and kids were incredibly grateful. …

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Moises is honest and extremely knowledgeable. He’s kept my old HVAC system running through brutal summers and frigid winters. When other companies provided expensive repair quotes, he offered second opinions that saved me thousands of dollars.

The SwiftPro team has also assisted with new construction, installing a new Trane heat pump HVAC system that delivers perfect heating and cooling efficiency. Additionally, Moises and Oscar installed bathroom ventilation, a range hood vent, and an awesome wood-burning mini-stove in our cabin. These guys can do it all, from system design to installation to maintenance.

For anyone in need of a top-tier HVAC company, whether for installation or ongoing maintenance, I wholeheartedly recommend Tyler, Moises, and the SwiftPro team. Their blend of expertise, rapid response, and customer care sets them apart as the best in the business!

Mark J. · on or before September 11, 2024Google (Chantilly profile) ↗

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