I had an old leaky pressure regulator that needed to be replaced. I was also given a price range up front when scheduling the service. The price was fair as I did get a few quotes so I knew what the going rate was.
Justin was friendly and profesional, and he did a phenomenal job with it. He also explained everything very clearly.
I would totally call them up again if I need plumbing service.
The backflow testing reviews that say the most
How we picked these: the most specific reviews first, the ones that name the problem, how it turned out and how they were treated. Then the newest, spread across towns.
I was trying to dry my clothes, but my dryer just would not work. I believed that the heat trip was being activated, so I tried cleaning the vent myself. Well, I couldn’t get deep enough, so I had to call some professionals. They came as soon as they could, and cleaned out my dryer vent. Turned out that there was TONS of like solid dust chunks in there that was just completely blocking airflow. After that, my dryer worked fine. …
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Some time later they also installed a water filter under my sink so that I don’t have to drink the chlorine filled pool water the city gives us anymore. I highly recommend the swiftest of the pros!
The plumber, Tyson, was exceptional. He was friendly, courteous, competent and very thorough. He and Robert resolved our plumbing issues while providing an outstanding customer oriented service experience. Tyson did an excellent job installing our new hot water heater, thermostatic mixing valve and OneFlow TAC filter. Tyson is a true asset to your company and represents the Swift Pro brand well.
Thermostatic mixing valve installed. Zabi did an amazing job with the installation…he really went above and beyond with the installation…he was kind, considerate and professional. Impressed with his workmanship. Swiftpro has a customer
I placed an emergency call for pipes that had frozen and burst in my bathroom in the very early morning. I had Xavi out that same morning and he did an excellent job fixing all 3 burst pipes and making sure everything was in working order before leaving. He was very knowledgeable and was able to methodically fix everything and did a great job cleaning up all the drywall and insulation that had to be cut from the ceiling. Prices were very reasonable and I would absolutely use this company again!
Tyson was super friendly, and extremely knowledgeable! He fixed my burst pipe faster than I ever could have on my own. I highly recommend SwiftPro services, and will absolutely call them when something inevitably needs repair in the future!
SwiftPro is very responsive and timely. They have great customer service. I reached out to them after 6 pm when our AC unit stopped cooling the house and they had someone out the next morning. We have used both their plumbing and their HVAC services. More on that specifically below.
Jimbo was very helpful and informative. We initially had him look at something we were getting a second opinion about and he saved us from spending a lot of money that the first plumber told us we needed done. …
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He showed us exactly what the issue was (which was not what the first plumber told us it was) and how a much simpler and cheaper solution resolved the issue. We had him look at something other plumbing things while he was here and he explained how certain things worked and why. He was also open to answering a lot of questions in a nice and helpful manner. I would highly recommend him and SwiftPro plumbing. We went through 3 plumbing companies before finding SwiftPro.
Eddy Hernandez did a great job when our AC unit stopped cooling the house. He also educated us on some basic HVAC and humidifier things that we can do ourselves to make things run smoother) and in one case with less effort on our part. They also replaced our air scrubber and helpful information related to that as well.
Everyone we dealt with on the phone or in person was very pleasant. Both the plumbing and HVAC had the parts on their trucks needed to address the issues we called them about.
From start to finish this was an awesome experience. Tenants thankfully let me know ASAP that there was a leak in the utility room so I promptly did a quick google search and came across SwiftPro. They gave me a 4 hour window but were out at the property within the hour. Long story short a valve ended up failing which caused CPVC pipes to have leaks and also damaged the water heater (13 years old at this point anyways w signs it had been leaking previously). …
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Jimbo and his crew promptly replaced the water heater, expansion tank, repaired the leaking pipes and valves all in one afternoon and the following morning. Jimbo was really knowledgeable and diagnosed everything that needed to be done quickly and really did amazing high quality work. I also appreciate that he was communicative during the entire process and showed me everything that was going on first hand in person.
This experience was a good reminder to stay on top of maintenance!! We ignored far too long and really the cause of the issues we experienced. Signed up for the yearly maintenance plan for them to check up on our HVAC and water heater and got a discount on the work done which based on the high quality of the work, parts and components was very fair. 10/10 to Jimbo and SwiftPro!!
Had a ceiling leak. I had very good communication with the company both by phone and text. My technician, Zabi, was terrific. He took the time to check all the likely plumbing culprits and walked me through the possible causes and solutions.
We had Tyson out for our main line leaking underground, he explained the scope of work for replacement and set great expectations. They had the job done in a very timely manner and I couldn’t ask for more professionalism than he provided!
I very much recommend this company for their excellent customer service, quick replies and overall easy process. REMOVEDcame out with his partner to fix a clogged kitchen bathroom sink. Both were very professional, knowledgeable, friendly, worked hard and kept the area clean.
Plumber showed up on time and fixed my drain clog without issue. Very reasonably priced as well. Highly recommended.
What this job usually involves
Most people find us with a notice from their water utility in hand. A backflow test is a yearly check that the valve on your lawn sprinkler, fire sprinkler or pool line still stops water from flowing backward into the drinking water. Virginia's waterworks regulations call for a test when the device goes in, right after any repair, and every year after that, and the utility sends the notice to make sure it happens.
The tester hooks a calibrated gauge to the device's test cocks and shuts the water off for a few minutes. Each check valve, and the relief valve on an RPZ, has to hold its pass mark. Figure about thirty minutes a device. If it passes, the report goes where your utility wants it and you keep a copy. If it fails, you get the reason and a price first, then it's rebuilt or replaced, tested again and the passing result filed. Winter breaks more of these here than anything else, mostly above-ground PVBs that weren't drained. Backflow testing is done by our plumbing team. Nobody has mentioned a backflow test by name in a review yet, so the reviews here are that team's other jobs.

Questions people ask
Do I really have to test my backflow preventer every year?
Yes, if the device is testable and your water comes from Fairfax Water, Loudoun Water, Prince William Water, Virginia American Water, Leesburg or Manassas. Arlington County is the exception: it inspects a home sprinkler system once after it's installed, and testing after that is optional.
What happens if my backflow preventer fails?
A clock starts. Loudoun Water gives you 30 days from its notice to repair and retest, and Leesburg wants a passing report within 15 days. Most failures can be rebuilt: a worn check spring, debris on a seat, or a body cracked by a freeze. Then it's tested again, which Virginia requires.
Should I winterize my backflow preventer?
Yes, if it's an above-ground PVB on a sprinkler system. Water left inside can freeze and crack the body, and you find out at the next test. Drain it when the sprinklers get blown out in the fall. In Loudoun Water's area, a device taken off for the winter gets retested when it goes back on.
PVB, RPZ or double check: which one do I have?
A PVB stands up out of the ground on two pipes with a cap on top, and it's on most home sprinkler systems. An RPZ has a longer body with a relief valve underneath and sits on commercial and high-hazard lines. A double check is two check valves in a row with no relief valve, often in a box in the ground.
Is a backflow inspection the same as a backflow test?
No. An inspection is a look: the right device, installed right, not leaking. A test puts a gauge on it and proves the valves hold. Your yearly notice wants the test.
Every other review that mentions it
Everything went smoothly regarding our plumbing issues. Jimbo was very professional and did a great job. We are very pleased
Harold Denton, our service tech, was courteous, knowledgeable, on time, & provided excellent service. I would definitely call SwiftPro again & gladly request that Harold provide any service needed.
Aaron and Saul did a great job cleaning out the dryer duct, with a thorough plumbing inspection and good advice on filter selection on my Hvac systen. Thank you guys
SwiftPro notified me when the plumber was on the way. The plumbers were professional and extremely competent. They explained how they would remove the blockage and estimated time to do the job. They covered the floor with a tarp and cleaned up any mess on the floor. I will use again and highly recommend.
Great service, called to schedule a diagnostic / quote for possible water heater repair. Justin showed up first thing in the morning he was very thorough in explaining what needed to be done and by the afternoon we had a brand new water
We chose SwiftPro solely on the customer service / first impressions. Highly recommend.
Tyson did a great job on several minor items along with repairing two toilets. He was courteous, quick, clean, and friendly.
I had a blockage in my pipe and James snaked it through and took out some weird wire that the tenant left in there.
Swiftpro came out and installed a garbage disposal and a bidet seat for me. Their scheduling system was quick and easy. The technician was charming and efficient. After he left we found we could not pull out the sink faucet hose. SwiftPro responded quickly, and all is working well now. Highly recommended.
We've used SwiftPro services multiple times to repair or replace HVAC/Plumbing equipment in our home. We are very pleased with their professionalism, prompt communication and friendly techs. They complete jobs in a timely manner and clean up thoroughly.
I could not be more impressed with SwiftPro Heating, Cooling & Plumbing! They recently replaced and installed both a new heating unit and a new AC system in my home, and the entire process was seamless from beginning to end.
A special thanks to Tommy, who handled our initial consultation and made the deal with us. He was fantastic to work with, super helpful, and made sure we got exactly what we needed for our home. …
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When it came time for installation, Elijah, Hugo, and Oscar were absolute rockstars. They arrived on time, worked remarkably fast, and maintained complete efficiency throughout the entire job. What really stood out was how clean and respectful they were of my home—they left the workspace spotless when they finished.
On top of their hard work, the team provided exceptional customer service. They took the time to clearly explain how the new systems work, walked us through everything, and answered all our questions without rushing.
If you need HVAC or plumbing work done right, I highly recommend SwiftPro!
Needed a plumber to connect the water line for my new fridge.
Big on customer service and top level service. Received both with Swift!
Excellent service in finding a leak and repairing a toilet and separately replacing another old toilet. Highly recommended!
Tyler(?) the owner is very very consientious about what his staff does. He called me immediately after my first post (which I thought I had deleted) and I agreed to try again with a different representative. HTyson was out this morning around 8:00 A.M. and was much more personable than the previous person. His customer service skills were top notch. …
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He took time to explain various items about the soft water/filtration system. He even chased down my dog who is a real escape artist and did one of his escapes as I opened the door. That was a great plus as he really didn't need to do that. I'm currently looking at prices to determine which system I will purchase. I would recommend them to anyone looking for plumbing,HVAC,softner etc needs.
Cristian, was an exceptional technician. He took the time out to assess the problem.
Highly recommend SwiftPro Heating, Cooling, and Plumbing! We had a great experience working with their team from start to finish. The owner, Tyler, called me on a Saturday to let me know the technician was on the way to give us an estimate. Tommy came out, gave our HVAC system a thorough inspection, and took the time to talk me through several recommendations. …
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Their quote ended up being the best out of four different estimates we received.
Today, Oscar and Elijah handled the installation. They were courteous, professional, and kept noise to a minimum so I could easily work from home uninterrupted. Excellent service, fair pricing, and great communication—we couldn't be happier!
I am totally thrilled with our new water heater and with the service I received Swift Pro! In the estimate phase, we spoke with Oscar, who was very helpful and very detailed in his presentation. Then Raul came out and gave me a very professional estimate and answered all my questions right down to the type of water heater and it's components then on game day, Harry, Elvis and A helper came out to replace the heater And did a great job using brass fittings copper piping. …
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They wrapped all the piping, gave me a Water overflow valve and made sure I knew where and how everything worked. I couldn't be more pleased with their performance and the final product Thank you Swift pro. If we need service again, Ever again, I will be calling. Thank you.
SwiftPro was great! I had a pipe bust in my kitchen and had to turn off the water to the whole house. I called Swift pro and they had somebody at my house in just over an hour! Justin was thorough polite and explained everything that needed to be done. He was patient with my questions and made sure everything was good before he left. …
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I truly appreciate their quick attention to my issue. Price was fair, though I did have to pay extra for the emergency/after hours service, which is to be expected
I have known the owner of this company and the team at swiftpro and have see their work for years and I would recommend this company to anyone who is experiencing heating cooling and plumbing needs!
Xavi got my natural gas grill hooked up quickly and without any issues.
James plumbing Tech was Friendly and Professional. Very well communicated. My water heater tank is top-notch and looks awesome. Highly recommend James nickname (Jimbo)and customer service. Thank you guys
Javi was professional and explained in detail what he needed to do to accomplish the job.
I experienced SwiftPro at my house twice in one day and it was great! I needed emergency plumbing and AC services and they made it happen immediately. From calling in the morning to schedule my appointments with Nicole, to Christian arriving a few hours later to resolve the plumbing issue, and then Elvis coming out to resolve my leaky AC unit, all to say they each made my day!! …
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The professionalism I experienced with SwiftPro was top notch! Christian and Elvis were each very patient, meticulous, took the time to explain the issue and what needed to be done. Their professionalism, demeanor and expertise was truly appreciated. Elvis recommended some additional things that needed to be done for my AC that were long overdue and already came back to fix it. Thank you for making me feel at ease getting this work done.
My technician was very nice patient kind and gave great recommendations. However when I made the appointment base off a recommendation I told the company this was not a plumbing issue but a leak in caulk or grout and the caulk and/grout needed to be to be replaced. They said okay. My technician didn’t seem to believe it wasn’t a plumbing leak till I showed him. …
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Only for him to tell me I had a crack I. The grout and since I was having it replaced in the 10 weeks try not to get it too wet. They don’t do the repair I needed. $49 later. A trip to Lowe’s and a guess. I’m trying to make my own repair. Not mad a te h but the company for not believing me and still charging me for something I told them was wrong and they still came out knowing they couldn’t do they job. And I had to leave work early. Smh
Tech was friendly, fine. Service was just ok but they way overcharge. 2200 for generic new toilets when I think parts replacement would’ve sufficed. And I always felt like they were upselling every step. I’ll find another plumber that’s more reasonable and doesn’t give run around.
Very friendly. Clearly explained what was going on and my options. Didn’t charge for not doing work. Felt like I can trust them with my home.
SwiftPro Heating, Cooling and Plumbing Responsive and Efficient service
We had just finished installing new LVP flooring when we ran into problems with two of our toilets. The handyman who reinstalled them had plumbing experience, but one toilet ended up leaking and the other wobbled. Needless to say, we needed a plumber pretty quickly.
SwiftPro Heating, Cooling and Plumbing came through for us. …
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They were very responsive from the beginning, Hannah was delightful to work with, and she scheduled us fast and the process was very easy with good communication. The plumber who came out, Zabi, was professional, friendly, and knowledgeable. He explained what he was doing, answered all of our questions, and worked quickly and efficiently to complete everything we needed in a timely manner.
We also appreciated the manager working with us on volume pricing since we were installing or reinstalling four toilets. Their price was very reasonable compared with several other plumbers we contacted.
Overall, we had a very good experience with Swift Pro. They helped turn a stressful situation into a much easier one, and we appreciated their responsiveness, communication, and quality of work. We will definitely call them again and would recommend Swift Pro to anyone looking for a reliable plumber who shows up on time, communicates well, and gets the job done.
Thank you SwiftPro!
Excellent service and attention to detail. James was super thorough and explained everything to me. I highly recommend them for any plumbing needs
On July 3, I called to have a clogged floor drain cleared. Thankfully they arrived on July 4th which was greatly appreciated. No one else would come out do to the holiday. Thank you
We did not need a plumber as your representative was told we need a new well dug. Thank you for your time.
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