Most people find us with a notice from their water utility in hand. A backflow test is a yearly check that the valve on your lawn sprinkler, fire sprinkler or pool line still stops water from flowing backward into the drinking water. Virginia's waterworks regulations call for a test when the device goes in, right after any repair, and every year after that, and the utility sends the notice to make sure it happens.
The tester hooks a calibrated gauge to the device's test cocks and shuts the water off for a few minutes. Each check valve, and the relief valve on an RPZ, has to hold its pass mark. Figure about thirty minutes a device. If it passes, the report goes where your utility wants it and you keep a copy. If it fails, you get the reason and a price first, then it's rebuilt or replaced, tested again and the passing result filed. Winter breaks more of these here than anything else, mostly above-ground PVBs that weren't drained. Backflow testing is done by our plumbing team. Nobody has mentioned a backflow test by name in a review yet, so the reviews here are that team's other jobs.
Nii is the best. He’s been to the house twice - once for a galvanized to PVC piping change-out, and another time for a badly clogged kitchen line that wouldn’t budge with my snake and a good bit of effort. Super nice guy, very skilled, fair, calm, etc. Exactly what you want in a plumber.
The plumber came and helped triage what was going on with my plumbing without having to do any costly work. He was nice, quick and knowledgeable.
Tyson quickly/painlessly removed a broken shower nipple and installed a new shower arm and nozzle. Work was neat and efficient!
Good first visit to do a diagnostic, helpful tips were given by the tech to fix the smell coming from drain pipes in my condo
Really nice and capable guy. Kind of pricy.
Alex the plumber demonstrated a high level of professionalism, clearly explained the work that needed to be done, and kept detailed communication throughout the entire process. He is someone who is responsive. I recommended for anyone looking for plumbing services.
Pros: did a kitchen faucet replacement and valve replacement. work was great and well done. Technician very friendly and professional. Cost a little high but not outside range that AI says it would be.
Cons: scheduling/dispatch - missed the window on day 1 and didn't say anything. I reached out and found they were behind for the day. Moved to next day. …
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They were right on time at the top of the window
Very professional and knowledgeable! A very good negotiable estimator. He came with friendly attitude. Knows his job. Thank you
Prompt, courteous, knowledgeable and friendly. Job installation of kitchen sink faucet a little pricey but nowadays what isn’t.
Had a great experience with Swiftpro. From ease of scheduling with Ian to the professional and proficient service provided by Tyson, we had our gas firepit efficiently connected and tested. Highly recommend Swiftpro.
I was relied to have a service contract with Swift Pro. I discovered that the air conditioning condensate line was backing up and leaking water on the floor on one of the hottest day of the year. Efrain
was dispatched to our condo and quickly diagnosed the problem as a clogged discharge pipe. The clogged pipe was cleared and the apparent solution to this problem was offered which will be scheduled in the near future. …
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This is the type of special service that a maintenance agreement should provide. Thank you, Swift Pro for your excellence response.
Our furnace fan died before a 3-day holiday weekend, in a period of high humidity. We were not too concerned that it took about a week to notice the failure, get a diagnosis, order the part, and replace it. But what that combination triggered – exacerbated by an undiscovered open gap in a pipe intended to exhaust humidity to the outside -- was an explosion of mold in our basement apartment bathroom and furnace room. …
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Another company had been contracted to deal with the mold in the bathroom ceiling and walls as well as that which was beginning to cover the surface of everything in the area. That company did not handle the air ducts, leaving us to research and find SwiftPro and Aaron.
Under such circumstances, it is not often you begin to quickly feel trust in what someone is telling you what is needed to fix the issue. It did not take long at all to experience that rarity with Aaron of SwiftPro. It was Aaron who noted the continued high humidity in our furnace room, leading eventually to the discovery of a gap in the pipe that was pumping humidity gathered by the furnace right back into the room.
This is a company whose expertise and knowledge is evident in the entire crew who came to address the issues with our air ducts. Already trusting Aaron, we found Luke and Jamie showed the same friendliness and skill already entrusted in Aaron.
They were thorough and unintrusive in their work. They cleaned and fogged our ducts, both metal and fiberglass, on all three levels of our house, using air scrubbers to filter out airborne particulates during the cleaning. They thoroughly cleaned the furnace (coils, blower, housing) and installed a permanent air scrubber in the furnace plenum to filter out any remaining and future mold spores. Their service includes coming back in a month to evaluate any bacterial growth in the ductwork and address any other concerns we may have.
Thorough.
These are servicers who exude comfortable professionalism in their expertise, making their presence during the entire process one of confidence. Highly recommend this company and especially Aaron and his crew.
The service was same day. Friendly and knowledgeable. Listened to requested work and suggested options. High marks from this home owner!
This was the 1st time I used SwiftPro and was pleasantly surprised. I was very happy with Tyson. He was very knowledgeable but he was also very patient when I tried to explain what I needed done. He willingly looked at all the plumbing issues I was having in my new house and he did not even charge me for his time. …
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I find the office staff to also be polite and helpful. I'm glad I discovered this company. I got an estimate for the water heater and other items and I plan to have them do the work.
Tyson the SwiftPro technician was prompt, professional and knowledgeable. Gave me answers to all my questions. Thank you.
I found SwiftPro through Yelp project. Their response time is super fast and the scheduling process is so easy. They sent a great technician Aaron to fix my dryer vent leak the next day, I’m very glad that they can take care of my issue so quickly! Aaron is very professional, he identified the issue very quickly. I highly recommend identifying the height of your outside vents to make sure they come prepared with the right equipment and ladders. …
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Luckily, Aaron was able to bring the proper ladder as our vents are very high up. I’m so happy with their efficiency and timely service! I highly recommend SwiftPro!
Sent a plumber out quickly, resolved my issue at a fair price
Super honest and professional. Arrived on time and was able to diagnose and recommend a fix right away.
Outstanding service - fast, professional, honest and thorough. Tyson was fantastic!
I did not have the work done after the initial visit. I was not comfortable with the explanation of the work to be performed and I did not have confidence in your ability to do the job and declined your services. I paid the $99 fee to for coming out. The company contacted me and tried to resolve the issue. …
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I will consider using this company in the future.
Sink removal and install:
Nii demonstrated exceptional professionalism throughout the project. He diligently worked until the project’s completion, even going above and beyond when faced with an unforeseen issue with the tiles. He promptly made the necessary corrections, ensuring the project’s success. I am highly satisfied with his work and his ability to make on-the-spot corrective actions. Nii is undoubtedly an invaluable asset to your company.
They were not able to correct my plumbing issue but waved the dispatch fee
Nil was very pleasant and knowledgeable. About the project. I need a tile person.
Technician did a leak test, confirmed there weren’t any large leaks… and topped off the refrigerant. Better than the advice we got from other companies.
SwiftPro did an outstanding plumbing job for us. They answered their telephone before hours, came to our house and solved two leaks, one in our utility room and another in the kitchen. The leaks were not related so it took some critical thinking. Hats off to a great company. Thank you for being there for us.
I just want to say this was a very positive experience. Our plumbing technician (newly affiliated with The Irish Plumber), Nii Kwantreng, was warm, professional, and straightforward from start to finish. He responded quickly to our short-notice, late-day request, worked after hours but quickly, and delivered outstanding results! We are extremely satisfied. Thank you, Nii!
20/10 recommend! We had Moises and Felix come install a dehumidifier & fresh air system to our home and they worked extremely hard to get the job done! They were incredibly kind, knowledgable and patient with our (MANY!) questions. The area for installing the new system was a very tight space and Moises worked very diligently to find the only system that would actually fit where we needed it to. …
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They have team meetings and the team weighed in on the issue we were having, so you know you're getting a solid fix to any problems you're dealing with. We had at least 3 different kinds of contractors come in an weigh in on the issue we were having and no one could fully confirm or clearly verbalize what the actual issue was. Moises walked around the entire home, inside and out, looked at where the leak/dampers/vents were and is confident we've found the solution. We are so grateful for Moises, Felix and the SwiftPro team and highly recommend them for all your HVAC needs.
Additional: They are honest, reliable and if their prices are a bit higher it's only because you are getting quality work that they stand behind. Don't pay to have bad work fixed, go with SwiftPro to do it right the first time!
We used Swifpro for a new hvac install and a plumbing repair. We felt the pricing for the hvac install was fair and offered a better product than their competitors. The techs were professional and timely.
I love working with your company. Everyone is professional and the prices are always as quoted. I really appreciate it
Eddie worked on our plumbing and did a great job completing the service and putting everything back together.
A real person answers, day or night. Booking online takes you to goswiftpro.com.
