AC repair reviews from Northern Virginia homeowners

Elvis did excellent work repairing my heater and air conditioner. I couldn’t be happier!

Swiftpro did a great job fixing my heat pump to get my AC working again. They’re easy to work with and explained everything so that I was able to comprehend the issue well. They beat out other local competitors in price for the same service by 40%.

Jamie quickly diagnosed the problem with my cooling system, he thoroughly assessed all features and determined need for additional cooling replacements. He showed me what was working and what wasn’t and what I need to do in the future. He was very kind and helpful and I look forward to working with him in the future.

I had an amazing experience with SwiftPro Heating, Cooling & Plumbing. From the first call to the finished job, everything felt smooth and well handled.Scheduling was quick and easy, and I appreciated getting clear communication along the way, including knowing exactly who was coming out. The technician showed up on time, took the time to really assess the issue instead of jumping to conclusions, and explained everything in a way that actually made sense.What stood out most was that I never felt pressured. …

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They gave honest recommendations, fair pricing, and let me make the decision without any pushiness, which is hard to find these days.The work itself was done efficiently and cleanly, and you can tell they take pride in what they do. Its rare to find a company thats both professional and genuinely cares about the customer experience.Ill definitely be using SwiftPro again for both HVAC and plumbing, and I wouldnt hesitate to recommend them to anyone looking for a reliable, trustworthy company.

SwiftPro is excellent! Professional, timely and work finished on-time at a reasonable price.

Great interaction with the team and got it done in one day

They were awesome!

Mr Lazo did a good jod, he answered all my questions and explained me the issues with my AC. Thanks Jaime.

SwiftPro, Elvis Diaz, was very professional provided service that worked with our schedule.

We’ve had Swift Pro Heating, Cooling & Plumbing out for HVAC maintenance, and the experience completely changed how we look at routine service. Instead of rushing through or giving vague explanations like we’ve had with other companies, they were incredibly thorough and took the time to show us what was going on with our system and explain everything in a way that actually made sense. …

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They focused on what truly mattered for keeping our system running efficiently and safely, not on pushing unnecessary repairs or upgrades. You could tell they genuinely care about doing things the right way and helping homeowners avoid bigger, more expensive issues down the road. It gave us real peace of mind knowing our system was properly maintained and that we have a company we can trust to be honest, dependable, and consistent. Swift Pro has earned our long-term loyalty, and we’ll absolutely continue using them for all of our HVAC needs.

We had Swift Pro Heating, Cooling & Plumbing out on one of the coldest days of the year after our very old system that we were really hoping would last a bit longer decided to stop working. We had a few companies come out for quotes, but none of them compared to Swift Pro. They were honest and upfront about the condition of our system and took the time to explain everything in a way that actually made sense. …

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Instead of pushing us in a direction, they asked the right questions about our home and our needs to help us choose the best option. Their pricing was very fair, and more importantly, we felt like we could truly trust them. It feels good to have a company you can trust like your own family, especially in a stressful situation. We will absolutely continue using Swift Pro and recommending them to our family and friends because we know they will be well taken care of.

Don’t use anyone else. You genuinely won’t regret choosing Swift Pro Heating, Cooling & Plumbing.

I hired them for a water heater replacement and a full HVAC replacement on a home I recently purchased that had very old, outdated equipment. From the first conversation to the final install, everything was smooth, straightforward, and stress-free. They made the entire process feel effortless. …

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What stood out the most was that they never tried to sell me on anything I didn’t need. They took the time to understand my situation, explain my options clearly, and help me make decisions that actually made sense for my home. That kind of honesty is rare.

I own a property management company, and trust means everything to me. There are a lot of big companies out there that upsell, pressure you, or try to get over on you however they can. Swift Pro is the complete opposite. They’re family-owned, transparent, responsive, and genuinely care about doing the job right.

Because of that, I will continue to use them for every property I own and manage moving forward. It’s a relief knowing I’m working with a company that values integrity and treats customers the right way.

Don’t use anyone else. You won’t regret it.

I was relied to have a service contract with Swift Pro. I discovered that the air conditioning condensate line was backing up and leaking water on the floor on one of the hottest day of the year. Efrain

was dispatched to our condo and quickly diagnosed the problem as a clogged discharge pipe. The clogged pipe was cleared and the apparent solution to this problem was offered which will be scheduled in the near future. …

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This is the type of special service that a maintenance agreement should provide. Thank you, Swift Pro for your excellence response.

These guys are the real deal. They worked really hard to get the business, they want it, they’ll do anything required to get the AC to work at its full potential, thier prices are better than any of these horrible alternatives, they get the job done quick. My AC went out in August these guys had a new one up in less than a few days. …

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They also offer financing that was really impressive. Stop looking, just do yourself a favor and go with them.

Tyler and the team at SwiftPro are simply awesome. I needed a new AC/Heat Exchanger unit. Tyler thoroughly explained my options along with his recommendations. They were super competitively priced. They also could squeeze me in the fastest. They had the highest rated reviews of all the companies I contacted and I now see why. The install team was on time, very careful and efficient, did a great job of cleaning up after themselves and demo’d everything for me. …

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This was a tougher attic install and it came out looking flawless. I feel like I can already tell how much better my new system is running vs the old one before it died. Couldn’t be happier and I highly recommend SwiftPro for anyone on the fence.

Technician did a leak test, confirmed there weren’t any large leaks… and topped off the refrigerant. Better than the advice we got from other companies.

Tyler did a wonderful job explaining everything about replacing our AC system. He came as a stranger and I feel left as a friend I can depend on in the future. He took time to go over all the different options available, did a great job of understanding what we were looking for, and even got financing approved for us with no dazzle. …

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I highly recommend SwiftPro,😀

Alex was very professional and the 2 technicians Oscar, and Derek was fast and efficient. They replace my A/C unit within the next day

. SwiftPro was able to get a tech out same day I called with an issues and had a the same guy come back to do the repairs. Jamie Lazo was awesome and did exceptional work. Glad to have my AC unit back up and running!

Yesterday, August 13, I made an appointment with SwiftPro because my air-conditioning had completely stopped. Within an hour of calling, a SwiftPro serviceman named Efrain came to the house. He was extremely thorough, spending over an hour, ensuring that he recognized all possible breakdowns in the air conditioning of my home. After he finished, he provided me with a detailed explanation of the problems with the air conditioning. …

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He also promised in short order to provide me with an estimate of the cost of replacement of any materials he found faulty.

The only cost to me to date has been to pay for the inspection. That cost was $99 for Efrain's inspection and, should I use their services the $99 will be deducted from the cost of the repair.

I can say without reservation,, given the timelines, thoroughness and explanations ,that Efrain brought to the job, this was a very good experience for me when I had expected nothing but problems

Recently had my old through the wall AC unit cleaned and serviced by Efrain and Aaron from SwiftPro. They did a very thorough job and got it functioning again. It was very difficult to remove and replace, but they succeeded.

Efrain clearly is an expert in AC systems. Prior, he had determined the issue and what needed to be done. …

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He noted significant internal deterioration (rusted metal) inside the unit which was causing unstable fan support and noise. After a thorough cleaning, he added an aluminum support to solve that issue and allow the fan to spin freely again. No fan hitting noise. Despite being an old unit, he patiently worked on it to make it function as best possible. Someone who is willing to work on an old unit versus “just replace” is a gem. Much appreciated!!

Because the unit was so heavy, Aaron provided the helping hands for Efrain. Normally working a different area of SwiftPro, as part of the job, he was asked to do some external frame work once the unit was reinstalled. The exterior wood frame sealing the opening had deteriorated and needed coverage to protect the underlying wood. Despite not having done this before, he figured it out successfully. I was super impressed at his careful meticulous approach, attention to detail, and insistence on having it look good. Also really very noteworthy was his calm and upbeat demeanor during the whole effort despite aspects of the work that could have really frustrated someone. He is a gem also!

Thanks to SwiftPro for being so responsive and for sending such great technicians.

Jamie was on time and did the work that was required without trying to upsell us on things that were not needed. Very professional and easy to work with. Pricing was also fair relative to other HVAC companies in this area. Would recommend SwiftPro for your HVAC needs.

Mr. Moises Rojas was great! A very experienced HVAC technician who carefully examined our very old AC system, and helped guide us through options for our original AC system. Highly recommended!

I called as a new client for a repair and they answered swiftly and fixed my AC. My technician Efrain did a great job explaining the problem and giving me solutions.

This is the second time we’ve worked with Alex and the SwiftPro team. Their prices are fair, they are honest and take the time to explain the options they suggest for the work we needed to have done. We needed to have a ductless min-split a/c and heat pump unit installed in a room over our garage. Edis and Rony were the two that came and did the actual install. …

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They were friendly, took the time to show me what they needed to do and offered suggestions for parts of the job that proved to be a little more challenging. They were thorough making sure everything was installed and running well, cleaned up afterward, and walked through how to use the unit before they left. Today was 96 and felt like 110 outside and my office was a cold 73 degrees. After enduring a very hot office for the past several years, I am so grateful!

Jamie was great! Very helpful and informative; got our AC running again quickly and at a very reasonable price.

Outstanding service from SwiftPro HVAC!

I can’t thank the team enough (Jay, Elvis) as their customer service and expertise were A+ from start (initial phone call) to finish! This fantastic response followed 2 months of dealing with horrible results from 3 other HVAC companies in the Alexandria area. Bottom line, Elvis was at my condo the same afternoon I called (after learning about them from Google Gemini AI tool)! …

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He meticulously analyzed the leak problem with excellent problem solving skills. He communicated very well throughout the process and he was highly attentive to details. He shared the plan and returned the next day (again as promised) and literally broke down parts and fixed the leak issue that 3 other companies and their technicians could not identify, let alone solve. I’m now a committed customer with an excellent maintenance plan with SwiftPro. Job well done, above and beyond expectations! 🙏

Jamie is highly responsive and knowledgeable. He not only fixed the issue but also identified a hidden problem that could have shortened the HVAC system's lifespan.

I recently had the pleasure of working with Alex for a full AC system service, and I can honestly say it was one of the best experiences I’ve had with any home service professional. From the moment he arrived, Alex was punctual, courteous, and clearly very knowledgeable. He took the time to thoroughly explain what was going on with my system, walked me through the replacement process, options and provided honest recommendations without any pressure. …

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What stood out most was the attention to detail and commitment to getting the job done right the first time. If you’re looking for someone who’s honest, skilled, and genuinely cares about their work, I highly recommend Alex. You won’t be disappointed!

Great job. Technician was solid, professional & friendly. Resolved the issue efficiently.

Thank you, [Member Name Removed]! We’re so glad you had a great experience with our technician—professionalism, clear communication, and efficient service are exactly what we aim for. Diagnosing the issue with your older HVAC system and identifying the low R-22 refrigerant levels was an important step, and we’re glad we could guide you toward the next best solution. …

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As a local family company, we treat every home like our own and believe in honest, neighborly care. Don’t hesitate to reach out with any questions, and be sure to follow us for helpful updates and tips!