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AC repair reviews from Northern Virginia homeowners

102 reviews from Google, Angi and the BBB talk about air conditioner repair, from homeowners in Alexandria, Ashburn, Centreville, Chantilly, Clifton, Fairfax and more. Each one is quoted exactly as posted, with a link to the original.

Last updated October 5, 2026 · 102 reviews in all · page 3 of 3

What this job usually involves

Most AC calls start the same few ways: warm air out of the registers, an outdoor unit that hums but never starts, water around the indoor unit, or a refrigerant line covered in ice. The usual causes are cheaper than people fear. A failed run capacitor or a burnt contactor stops the outdoor unit. A clogged condensate drain sends water toward the ceiling. A packed filter or a blower wheel caked in dust gives you a system that runs all day and never cools. Low refrigerant happens too, and low means leaking, so we look for the leak instead of topping it up every summer.

We look at the whole system, not just the part making noise: refrigerant pressures, the temperature drop across the indoor coil, amp draw and the electrical side. You get the repair price in writing before anyone starts, and you can say no. Capacitors, contactors, condensate parts, thermostats and most motors ride on the van. We work on Trane, Carrier, Rheem, Lennox, Goodman, York, American Standard, Bryant, Mitsubishi Electric and the rest.

Air conditioner repair on goswiftpro.com →

A smiling SwiftPro technician with his hands on a Trane air conditioning condenser on a Northern Virginia driveway, a wrapped SwiftPro box truck and pickup behind him
A new Trane condenser, set and running

More reviews, page 3

Fairfax5 out of 5 stars

Tyler from SwiftPro is very knowledgeable and professional on HVAC. Tech Edis and Rony are very professional and done good job to install AC

Yiou H. · on or before July 14, 2025Google (Chantilly profile) ↗
5 out of 5 stars

SwiftPro HVAC did an excellent job replacing our AC system during a heat wave. Their price is reasonable and their service was friendly and professional. Huge thanks to Oscar, Felix and Aron for the smooth installation, they worked efficiently, were respectful of our home, and made sure everything was up and running smoothly. Highly recommend using this company!

Sara R. · on or before July 14, 2025Google (Chantilly profile) ↗
5 out of 5 stars

Great service from SwiftPro HVAC

Technician Efrain Aguilar thank you so much for your service, very professional.

Jose R. · on or before July 10, 2025Google (Chantilly profile) ↗
5 out of 5 stars

We are a repeat customer. We had a seasonal check done before it became hot. Eddye truly helped us out by finding and replacing two capacitors that were operating far beneath what they should be, and he replaced them. I'm certain they would have failed in the July heat. He avoided what would have been a big problem for us in the summer heat.

Da H. · on or before July 10, 2025Google (Chantilly profile) ↗
Clifton5 out of 5 stars

So nice and so professional. Mosies Rojas explained everything clearly. Answered all of my questions. I didn’t feel pushed. Thank you!

Eileen F. · on or before June 30, 2025Google (Chantilly profile) ↗
5 out of 5 stars

Great company. AC went out and immediately helped out

Anthony S. · on or before June 30, 2025Google (Chantilly profile) ↗
Chantilly4 out of 5 stars

Great service. Our technical Efrain is very knowledgeable and did a great job explain to me what happened. He’s very polite and patient, and helped us not only fixing the AC problem but also checked other ac parts.

Tommy T. · on or before June 17, 2025Google (Chantilly profile) ↗
Falls Church5 out of 5 stars

Jevon was very thorough and provided the essential information needed in deciding whether to replace my home AC

Ted B. · on or before May 30, 2025Google (Chantilly profile) ↗
5 out of 5 stars

Fast and efficient! Whole team was respectful of the house and got our ac running in no time!

Eren D. · on or before May 26, 2025Google (Chantilly profile) ↗
Ashburn5 out of 5 stars

SwiftPro sent a professional and skilled technician to solve my AC problem. He is Moises Rojas, who has rich experience and knowledge to troubleshoot the problem. The running AC without airflow made me upset. Thanks to him, he identified the issue, answered the questions patiently, provided the well explained solutions, and even provided same day repair. The problem was refrigerator leaking, and he conducted a leak test for both inside and outside units. …

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And then successfully fix that. Thanks again!

HONGXIN Z. · on or before May 19, 2025Google (Chantilly profile) ↗
Fairfax5 out of 5 stars

Excellent and honest service at a fair price. Very polite and very knowledgeable technician. My new go-to experts for AC, heating, and plumbing service. Much more affordable than FH Furr. Did not try to “up sale” unnecessary work or service. The HVAC tech and service manager, Moises Rojas, was great.

Mark W. · on or before May 15, 2025Google (Chantilly profile) ↗
Ashburn5 out of 5 stars

Moises Rojas took care of my A/C issue professionally and promptly. He was very knowledgeable and explained what he was doing step by step. I am very pleased with his work.

John D. · on or before May 13, 2025Google (Chantilly profile) ↗
Alexandria5 out of 5 stars

We had a mini split ac/heat unit installed. They were here when they said they would be, were very professional, and did a very nice job.

Vernon A. · on or before April 16, 2025Google (Chantilly profile) ↗
Woodbridge5 out of 5 stars

Outstanding team. Did great work on our Church Air Conditioner. Most of all the team did a great job explaining everything they did and recommendations.

Danny G. · on or before April 9, 2025Google (Chantilly profile) ↗
Alexandria5 out of 5 stars

SwiftPro (Moises) did an excellent job assessing our HVAC system and explaining its current condition. We will likely work with them again in the future.

Nobel P. · on or before March 31, 2025Google (Chantilly profile) ↗
Falls Church5 out of 5 stars

He’s good to work he fixes my heater and aircon can’t request next time that guy he’s very good and nice person to explain all thanks Mr.Aguilar 👍

Paulino E. · on or before March 31, 2025Google (Chantilly profile) ↗
5 out of 5 stars

This is my first time working with SwiftPro. I found my interactions with their phone support to be very effective and helpful in dealing with my heating issue. They kept me abreast of all scheduling information/confirmations and arrival of my Technician to review the problem and to fix the issue. The Technician assigned, Moises, arrived punctual, personal, prepared and professional. …

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He did an outstanding job of troubleshooting the issue and setting proper expectations around fixing problem.

I will be using SwiftPro for any future Heating/AC/Plumbing needs and I will be asking for Moises to represent the company. Totally satisfied with the work, experience, and outcome.

PJ O. · on or before January 17, 2025Google (Chantilly profile) ↗
5 out of 5 stars

A few days before the end of the year our HVAC needed to be replaced (leak and mold). After shopping around, we decided to hire SwiftPro for the job based on their competitive price and excellent reviews. Tyler advised us extremely well, spent a lot of time answering our questions and sharing his extensive professional knowledge with us even on a Saturday evening. …

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He made us feel 100% supported and understood. And he even managed to schedule the replacement before the end of 2024 in order for us to get a consequent tax rebate. Efrain showed up on time the day of and spent the entire day installing our new bundle (HVAC, compressor and heat pump.) We could not be happier with SwiftPro's team and are very grateful to have found them. We cannot recommend them enough.

Vanessa D. · on or before January 7, 2025Google (Chantilly profile) ↗
5 out of 5 stars

Our 40 year old furnace went out during a cold snap this spring and Moises was able to replace our whole system with a Trane dual fuel furnace system that works with our solar and gas as well as new AC unit. We were delighted by the significantly reduced power consumption this summer on AC down from $500 to $75 a month! …

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The whole system cost us about half of what my co-worker paid for theirs. Moises and his crew were timely, professional and kind. Later this summer, my Ecobee for controlling my mom's HAVC system went out and Moises was there within two hours to fix it. I wholeheartedly recommend Tyler, Moises and crew. I have known Tyler and Moises for years and their integrity, honesty and work ethic are exceptional. This is the trusted team I welcome into my home and fully recommend

Sarah R. · November 2024Angi (Chantilly profile) ↗
5 out of 5 stars

Moises and Oscar from SwiftPro were on-time, professional, and explained in detail the process of what needed to be done with regards my HVAC system and the plumbing situation at home. I'm glad they were able to locate the issue (low pressures in the refrigerant line) and resolve it on the same day. The prices were reasonable and I'm looking forward to calling them again for regular maintenance/inspections. …

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Thanks SwiftPro!

MAC · on or before October 17, 2024Google (Chantilly profile) ↗
Herndon5 out of 5 stars

Elvis and the entire SwiftPro team were professional, honest and prompt to conduct troubleshooting and repair up process to evaluate our HVAC system and make on the spot repairs. The were on time and courteous - I offer the strongest endorsement and recommend SwiftPro for any HVAC service or purchase.

Paul D. · on or before October 17, 2024Google (Chantilly profile) ↗
5 out of 5 stars

Moisés and Oscar did a great job. They were on-time, professional and explained in detail the process of detecting where the problem was with the HVAC system. I’m glad they identified the low pressures along the refrigerant lines. I’m glad they were able to recharge the line the same day. The prices were reasonable and I’m looking to calling them again for regular/maintenance inspections.

Miguel C. · October 2024Angi (Chantilly profile) ↗
5 out of 5 stars

I worked with Tyler from SwiftPro and had a great experience with installing a new heating and cooling system in my apartment. Moises and Oscar did the install and did a great job protecting my apartment and doing a professional installation. I highly recommend them for your hvac and plumbing needs!

Thank you for taking the time to share your experience. …

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We're committed to providing the best possible service to our customers.

Xisohong W. · October 2024Angi (Chantilly profile) ↗
5 out of 5 stars

Moises and his team responded quickly to our need for a new AC. They were efficient, friendly, and professional throughout the process. I will happily call SwiftPro for any of my hvac and plumbing needs.

Mike M. · on or before September 15, 2024Google (Chantilly profile) ↗
5 out of 5 stars

During an intense heatwave, Moises provided exceptional emergency service for our aging commercial HVAC units at the church, ensuring they kept running through the hottest days of the summer. Their prompt response, expert repairs, dedication to quality, and fair pricing were truly impressive. For reliable and top-tier HVAC services, Moises is a standout choice. I highly recommend Tyler, Moises, and the entire team at SwiftPro for all your commercial or residential HVAC needs! …

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We appreciate your kind words Mike!

Mike O. · September 2024Angi (Chantilly profile) ↗
5 out of 5 stars

I recently had SwiftPro conduct an inspection and assessment of my HVAC system, and am very satisfied with the service. Tyler and Moises were highly professional from start to finish, wearing boot covers to respect my home, and thoroughly explaining their findings. They were efficient, courteous, and took care to ensure everything was done to a high standard. I will likely be using them to replace my entire furnace and air conditioning unit. …

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I highly recommend SwiftPro for anyone in need of trustworthy and quality HVAC services!

We appreciate your feedback Austin! Thank you for your support.

Austin A. · September 2024Angi (Chantilly profile) ↗
5 out of 5 stars

Moises and his team made our experience replacing our 30 year old disorganized HVAC system with a new energy efficient TRANE system painless. They tightened up the duct work and wires so the whole unit took up a smaller neater footprint. The team was also so conscientious to make sure nothing was tracked into our house from the outside. Their price was competitive and they came in and worked hard and finished when they said they would. …

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I highly recommend Moises, Tyler, and the team at SwiftPro for all your heating and cooling needs!

Dianna W. · on or before September 12, 2024Google (Chantilly profile) ↗
5 out of 5 stars

I had an HVAC emergency in the middle of the summer and Moises came out immediately to diagnose the problem, and fix it permanently!

He came back later that week to clean the condenser after noticing it was quite dirty. With a 20 year old system, I was expecting an up-sell on a new one, but Moises gave it a clean bill of health!

Chris L. · on or before September 12, 2024Google (Chantilly profile) ↗
5 out of 5 stars

My 20-year-old furnace in my townhouse decided to break down during the record-breaking cold of December 2022. It was the coldest Christmas week in Northern Virginia history, and Moises and Oscar drove through terrible rush hour traffic to get my unit working again ASAP, saving both Christmas and possibly my life (seriously -it was really cold!). My wife and kids were incredibly grateful. …

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Moises is honest and extremely knowledgeable. He’s kept my old HVAC system running through brutal summers and frigid winters. When other companies provided expensive repair quotes, he offered second opinions that saved me thousands of dollars.

The SwiftPro team has also assisted with new construction, installing a new Trane heat pump HVAC system that delivers perfect heating and cooling efficiency. Additionally, Moises and Oscar installed bathroom ventilation, a range hood vent, and an awesome wood-burning mini-stove in our cabin. These guys can do it all, from system design to installation to maintenance.

For anyone in need of a top-tier HVAC company, whether for installation or ongoing maintenance, I wholeheartedly recommend Tyler, Moises, and the SwiftPro team. Their blend of expertise, rapid response, and customer care sets them apart as the best in the business!

Mark J. · on or before September 11, 2024Google (Chantilly profile) ↗

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