Second opinion in Northern Virginia: “snake the drain through the roof vent”

SwiftPro is very responsive and timely. They have great customer service. I reached out to them after 6 pm when our AC unit stopped cooling the house and they had someone out the next morning. We have used both their plumbing and their HVAC services. More on that specifically below. …

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Jimbo was very helpful and informative. We initially had him look at something we were getting a second opinion about and he saved us from spending a lot of money that the first plumber told us we needed done. He showed us exactly what the issue was (which was not what the first plumber told us it was) and how a much simpler and cheaper solution resolved the issue. We had him look at something other plumbing things while he was here and he explained how certain things worked and why. He was also open to answering a lot of questions in a nice and helpful manner. I would highly recommend him and SwiftPro plumbing. We went through 3 plumbing companies before finding SwiftPro.

Eddy Hernandez did a great job when our AC unit stopped cooling the house. He also educated us on some basic HVAC and humidifier things that we can do ourselves to make things run smoother) and in one case with less effort on our part. They also replaced our air scrubber and helpful information related to that as well.

Everyone we dealt with on the phone or in person was very pleasant. Both the plumbing and HVAC had the parts on their trucks needed to address the issues we called them about.

Elvis was a rock star. When I explained that I was only wanting to have my A/C and HVAC unit repaired, not replaced, Elvis understood. He didn’t pressure me into replacing my HVAC and A/C unit like technicians from other companies have done in the past. Instead, he focused on repairing my A/C unit. …

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He quickly identified the problem and initiated timely repairs at a reasonable price. He was courteous and professional, and clearly explained all the work he did with before and after pictures showing how he fixed the problem. He made recommended maintanance suggestions, but never pressured me into buying anything more. I was grateful for his honest professionalism. I would recommend using SwiftPro. I will definitely be contacting them again for future HVAC and plumbing needs.

I can’t say enough good things about SwiftPro. I have a really old system, and every other company I called immediately tried to sell me a full replacement which really isn’t an option for me. SwiftPro actually listened to what I wanted and worked with what I had. They gave me a repair option, were honest about everything, and got my system through one of the coldest times of the year. …

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It felt good working with people who genuinely cared instead of just trying to make a sale. Companies you can truly trust are hard to find, and SwiftPro is one of them. I’ll absolutely keep using them and recommending them to people I care about.