Plumbing repair in Northern Virginia: “Wrong technician (plumbing) was sent by dispatch”

Google review · last updated October 27, 2026

Wrong technician (plumbing) was sent by dispatch. An (HVAC) Technician is what was requested when scheduling. However, the technician that arrived was helpful and knowledgeable of our matter but could not repair because he is a plumber. Technician facilitated getting us rescheduled with the correct service person.

SwiftPro's reply on GoogleWe appreciate you bringing this to our attention. While we are glad the technician was helpful and knowledgeable, we apologize for the initial dispatch error between our plumbing and HVAC departments. We aim for a seamless scheduling process, and we are pleased our team member was able to facilitate a quick reschedule with the correct service person to address your needs. Thank you for your patience and for giving us the opportunity to make it right.

12 T.See it on Google (Chantilly profile) ↗

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