8 reviews from Google, Angi and the BBB talk about sump pump replacement and repair, from homeowners in Burke, Fairfax. Each one is quoted exactly as posted, with a link to the original.
Last updated October 5, 2026 · 8 reviews in all
How we picked these: the most specific reviews first, the ones that name the problem, how it turned out and how they were treated. Then the newest, spread across towns.
Harold was a great person to work with. Honest, knowledgeable, and passionate about his craft. We contacted Swiftpro regarding a sump pump problem, and Harold promptly diagnosed the issue while clearly explaining our options. He genuinely cares about customer satisfaction and takes pride in delivering quality work. Highly recommend Harold.
My technician James gave an honest assessment of my situation, clearly laid out the scope of work, and provided different pricing options to resolve my concern. I will definitely call SwiftPro in the future for any plumbing needs!
Review Update:
James came out to install my new sump pump system today and knocked it out of the part again. Thank you James and thank you SwiftPro!
Very fast response to my initial inquiry. Set up an appointment for the next morning and the technician, Xavi, arrived in the agreed-upon timeframe. He went to work right away, assessing the problem with our sump pump, explaining it to me, and providing a potential solution, including full transparency on pricing. The work was done quickly and expertly. He even took time to explain to me why it happened and steps I can take to prevent it in the future. …
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I would definitely use SwiftPro again.
Tech was super knowledgeable, polite, communicative, and kind. I highly recommend this great company who prioritized my request to review my sump pump and other related needs
Replaced 2 sump pumps. Very professional, proficient, and courteous.
fast and reasonably priced. SwiftPro was able to handle the sump pump replacement quickly and with minimal delay.
Good customer service. Job was done properly.
A sump pump almost always tells you it's going weeks before it matters. It hums and the water doesn't move, which is often a float wedged against the pit wall. It starts, stops and starts again thirty seconds later, which is a check valve letting water drain back into the pit. It runs constantly in a dry week, or it ran all night and now sits silent and hot. In January, a frozen discharge line outside can leave it running against a closed pipe until it burns up.
Most replacements are the same job: the pit is fine, the pipe is fine, the pump is dead. We put in a cast iron pump and a quiet check valve, run new PVC to your existing discharge where it needs it, haul the old pump away and bucket test the new one before we leave. A new pit, outside discharge work, a dedicated circuit or a battery backup gets its own price in writing first, and you can say no. Fairfax County's marine clay drains slowly, which is why so much groundwater finds the pit in your basement floor.
Pour five gallons of water into the pit. The float should rise and the pump should start within a few seconds, the water should drop fast, and it should shut off cleanly without running dry. Then listen: water rushing back into the pit means the check valve. Do it in March and again in August.
Zoeller, who make a lot of the pumps in this area, put service life at seven to ten years. If yours is past seven, runs often and the basement is finished, replace it on your schedule instead of the storm's.
A pump is electric, and the storm that fills your pit is often the storm that takes the power out. A second pump on a battery keeps emptying the pit once the power is gone. With a finished basement, or a pump that runs hard in every heavy rain, it's worth having.
Yes, through its Flood Mitigation Assistance Program: up to half of a battery backup, with no income test. The Town of Vienna, the Town of Herndon and the City of Fairfax are excluded, the work has to be finished and paid for before you apply, and it's first come, first served. The City of Alexandria runs a similar grant.
Our 40 year old furnace went out during a cold snap this spring and Moises was able to replace our whole system with a Trane dual fuel furnace system that works with our solar and gas as well as new AC unit. We were delighted by the significantly reduced power consumption this summer on AC down from $500 to $75 a month! …
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The whole system cost us about half of what my co-worker paid for theirs. Moises and his crew were timely, professional and kind. Later this summer, my Ecobee for controlling my mom's HAVC system went out and Moises was there within two hours to fix it. I wholeheartedly recommend Tyler, Moises and crew. I have known Tyler and Moises for years and their integrity, honesty and work ethic are exceptional. This is the trusted team I welcome into my home and fully recommend
A real person answers, day or night. Booking online takes you to goswiftpro.com.
